CRio II will not communicate

[1024Programming]

Good evening,

We have attempted to image 2 of our CRio II (4 slot) units with the 2014 image (FRC_2014_v52.zip). Initially, we could connect to the CRio II both directly and through the access point. When we used the imaging tool, it found the CRio, we put in our settings, formatting began, and the unit got to the "rebooting state" and got stuck there.

After waiting about 10 minutes with no change in the rebooting status, we shut off power to the Crio to start over.

Now, we can't even ping the CRio. Our best guess is that the IP address somehow got changed, but we can't find any documentation that gives us a decent guess at what address to ping. (or maybe this isn't the problem).

Of course, we decided that something strange happened and repeated the process on another CRio. So, now we have 2 CRios that we can't ping.

After 3 hours of effort, we bow to your support. Any suggestions would be appreciated. We think we tried all the troubleshooting documented thus far.

We did find that our computer IP was 10.10.24.8 (not 10 or above). We have changed it to .10 now.

The AP is 10.10.24.1 and the CRio was 10.10.24.2 (when we could ping it).

Again, any help is appreciated.

Thanks, AJ & Parker