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Unread 15-01-2014, 20:53
Paul Copioli's Avatar Unsung FIRST Hero Woodie Flowers Award
Paul Copioli Paul Copioli is offline
President, VEX Robotics, Inc.
FRC #3310 (Black Hawk Robotics)
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Re: Back for more..VEXpro 2014 Product Unveiling

Quote:
Originally Posted by thefro526 View Post
Please excuse me if I'm reading into your post too much but, for those of us who haven't ordered yet, if we were to order WCP gearboxes sometime between now and the 20th (or on the 20th) when could we expect those items to ship out? I'm not sure if your post implies that you will ensure that all current orders are filled and to the purchaser by the weekend, or that there might be some sort of stocking issue? (I think it's the first.)

On a similar train of thought, but a different topic: For the items listed on the site that say 'ships before kick-off', are all of those items actively shipping out? I didn't want to assume this to be the case, but I'd imagine that by now, it must just be a minor delay in updating the website to 'in stock'.
What I meant is that some people ordered with ground shipping over a week ago. I am promising those customers that ordered within the ground timeframe that their stuff will arrive in time for next weekend even if I have to air ship it at our cost. We at VEX understand the FRC time frame and would rather have the stuff in stock so we will make sure teams don't miss another weekend during build season.

The ships before kickoff tag should be removed from all products, but I will have my web guys double check in the morning.
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In full disclosure I am the President of VEX Robotics, a division of Innovation First International.
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