Back for more..VEXpro 2014 Product Unveiling

[Kevin Kolodziej]

Originally Posted by Paul Copioli

Kevin,

All of the WCP gearboxes, Versachassis hex axle and Versablocks are shipping the week of 1/20. No one has received these items. However, the entire order is not held up. All products ship when available so if you had other items on the order and they were in stock they would ship immediately.


Paul

Paul,

Thanks for the update. The transparency from your staff has been very appreciated as these new products are rolled out (and well before this too).

Our order does included items that are not WCP and we have not received them, however, they do us no good without the WCP items, so no worries there (belts, pulleys, etc.). Our order is with The Robot Space, however, and only the items they don't have on their site did we order from Vex, which we have already received.

This leads to another question - Lets say the items are approved and ready for packing and shipping on the 20th. Because we ordered from The Robot Space, it will take time for items to be distributed from Vex to The Robot Shop and WCP - will teams that ordered from those distributors and not Vex directly still receive parts by next weekend? This may be out of your control but thought I'd ask anyway.

Thanks again for your efforts,

Kev