Go to Post Inventions are not built using premade parts. People come up with new ideas, from different angles and with renewed enthusiasm. Playing the game is fun, building and designing is inspirational. - Steve W [more]
Home
Go Back   Chief Delphi > Technical > Programming
CD-Media   CD-Spy  
portal register members calendar search Today's Posts Mark Forums Read FAQ rules

 
Closed Thread
Thread Tools Rate Thread Display Modes
  #1   Spotlight this post!  
Unread 17-01-2014, 16:20
DrewG's Avatar
DrewG DrewG is offline
Registered User
FRC #0306 (CRT)
Team Role: Programmer
 
Join Date: Jan 2013
Rookie Year: 2012
Location: Corry, Pa
Posts: 18
DrewG is on a distinguished road
Question cRIO not being found by imaging tool

I have been trying for two days to reimage the cRIO and our computor still cant find it.
I am using the correct ip address and subnet mask, I have turned off wireless connections, I am using our newest ethernet cable, I have turned off the firewall, and I have the latest update for all FRC NI programs.
I have tried going through the router and directly to the cRIO (both of which still have the correct ip adress as well, as far as I know, though I have forgotten how to check on the router), neither has worked.
Please provide me with anthing you think I may have done wrong, or direct me to another thread if this has already been covered (I coudnt find one)
  #2   Spotlight this post!  
Unread 17-01-2014, 16:26
2185Bilal's Avatar
2185Bilal 2185Bilal is offline
Driver, Ld. Programmer, Electrical
AKA: Bilal Majeed
FRC #2185 (Ramazoidz)
Team Role: Programmer
 
Join Date: Feb 2012
Rookie Year: 2011
Location: Toronto, Canada
Posts: 110
2185Bilal will become famous soon enough
Re: cRIO not being found by imaging tool

Hey
I was in the same position you were in, heres a checklist that I went through to troubleshoot this problem

1) make sure the cRIO is has full power (including the modules)
2) try restarting your computer ( I realized that after I installed the NI updates and stuff, I didnt do a full reboot, so be sure to do that)
3) replace the battery
4) reinstall the softwares

try these, btw try replacing your cRIO (maybe its damaged)

anyways try these steps, and if the problem doesnt get fixed let me know.
__________________
RAMAZOIDZ

2009 Toronto West Regional - Regional Winners
2009 Waterloo Regional - Regional Winners
  #3   Spotlight this post!  
Unread 17-01-2014, 16:32
daniel_dsouza daniel_dsouza is offline
does what needs to be done.
FRC #2449 (Out of Orbit Robotics)
Team Role: Alumni
 
Join Date: May 2011
Rookie Year: 2011
Location: Chandler, AZ
Posts: 231
daniel_dsouza has a spectacular aura aboutdaniel_dsouza has a spectacular aura about
Re: cRIO not being found by imaging tool

We were having a similar problem. Here what we needed to do to solve it.
  • make sure you have a static IP. Anything that is not 2, 1, or 5 should work.
  • try using a crossover cable, if your device does not support auto-switching
  • make sure that the cRIO is getting the right power from the PD board
  • make sure that the ethernet cable/crossover cable is not bad
  #4   Spotlight this post!  
Unread 17-01-2014, 16:39
Hugh Meyer's Avatar
Hugh Meyer Hugh Meyer is offline
Registered User
FRC #1741 (Red Alert Robotics)
Team Role: Mentor
 
Join Date: Feb 2009
Rookie Year: 2008
Location: Greenwood Indiana
Posts: 158
Hugh Meyer has much to be proud ofHugh Meyer has much to be proud ofHugh Meyer has much to be proud ofHugh Meyer has much to be proud ofHugh Meyer has much to be proud ofHugh Meyer has much to be proud ofHugh Meyer has much to be proud ofHugh Meyer has much to be proud of
Re: cRIO not being found by imaging tool

Drew,

It can take a long time.... besides what you have done I would suggest you make certain the wireless is turned off on the laptop. If you are familiar with the IP stack you could try turning off everything except the IP 4 wired port part. We have had the same problem on a few of our computers and we think it is having a hard time deciding which network interface to use. The newer systems like win8 seem to have lots of places network code can look. Another option would be to try a different computer.

One of our systems we let search all night, but it had found the CRIO when we arrived the next morning. We never will really know how long it took.

Be sure the mask on the computer is 255.255.255.0 not 255.0.0.0 which is the standard operating mode for the robot network except for imaging. This is covered in the instructions but is easy to miss.

You also might try just talking to the CRIO with the driver station to confirm you really have a path to the device....that just depends what is on the CRIO now.

-Hugh
  #5   Spotlight this post!  
Unread 17-01-2014, 16:51
DrewG's Avatar
DrewG DrewG is offline
Registered User
FRC #0306 (CRT)
Team Role: Programmer
 
Join Date: Jan 2013
Rookie Year: 2012
Location: Corry, Pa
Posts: 18
DrewG is on a distinguished road
Re: cRIO not being found by imaging tool

ip is 10.3.6.4 on computer, mask is 255.255.255.0
we may try switching cRIOs, but it will have to be done tomorrow because we will be switching frm an 8 slot to a 4slot and the connections are different.
wil alo try redoing updates tonight
  #6   Spotlight this post!  
Unread 17-01-2014, 17:35
Alan Anderson's Avatar
Alan Anderson Alan Anderson is offline
Software Architect
FRC #0045 (TechnoKats)
Team Role: Mentor
 
Join Date: Feb 2004
Rookie Year: 2004
Location: Kokomo, Indiana
Posts: 9,113
Alan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond reputeAlan Anderson has a reputation beyond repute
Re: cRIO not being found by imaging tool

Quote:
Originally Posted by DrewG View Post
I am using the correct ip address and subnet mask
Check the advanced settings for the IPV4 properties. Make sure there is only the one address defined. Sometimes an additional address sneaks in to the list (when the D-Link configuration utility runs, for instance).

Quote:
I have turned off wireless connections
Don't just "turn off" the Wi-Fi radio. Actually disable the wireless network adapter.
  #7   Spotlight this post!  
Unread 17-01-2014, 17:39
vps vps is offline
Registered User
FRC #3021 (The Agency)
Team Role: Programmer
 
Join Date: Mar 2013
Rookie Year: 2011
Location: United States
Posts: 30
vps is an unknown quantity at this point
Re: cRIO not being found by imaging tool

Can you ping to the cRIO? Do you have the cRIO II? Is the cRIO properly powered? Are you on the same subnet?
  #8   Spotlight this post!  
Unread 17-01-2014, 21:47
kennethdharmon2 kennethdharmon2 is offline
Registered User
FRC #1288
 
Join Date: Jan 2011
Location: St. Charles, MO
Posts: 18
kennethdharmon2 is an unknown quantity at this point
Re: cRIO not being found by imaging tool

We are having a similar connection problems as well. The FRC 2014 imaging tool can't find the cRIO. It searches, and searches. We tried two different robots, and 3 different laptops with FRC 2014 s/w, all running W7. No luck. When we use a different W7 laptop that still has the FRC 2013 s/w on it, the imaging tool connects and works properly. As far as we can tell the settings for all the laptops were the same, IP addresses, subnet masks, wireless adapter disabled, etc... Any Thoughts
  #9   Spotlight this post!  
Unread 18-01-2014, 05:53
Greg McKaskle Greg McKaskle is offline
Registered User
FRC #2468 (Team NI & Appreciate)
 
Join Date: Apr 2008
Rookie Year: 2008
Location: Austin, TX
Posts: 4,753
Greg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond reputeGreg McKaskle has a reputation beyond repute
Re: cRIO not being found by imaging tool

The primary thing to check for is that the firewall is completely off. If you cannot do this or aren't sure, try right clicking and running the imaging tool as administrator.

Determine if you can ping the IP of the cRIO -- if you think it is a known address.

It may be worth imaging it to a 2013 image, and then try imaging with 2014.

Greg McKaskle
  #10   Spotlight this post!  
Unread 18-01-2014, 06:05
eren96's Avatar
eren96 eren96 is offline
Registered User
FRC #3646 (Integra)
 
Join Date: Oct 2013
Rookie Year: 2011
Location: Türkiye
Posts: 22
eren96 is just really niceeren96 is just really niceeren96 is just really niceeren96 is just really niceeren96 is just really nice
Re: cRIO not being found by imaging tool

We had the same problem when we first tried to connect cRIO to the computer which runs Windows 7. After trying all the possible solutions suggested on forums, it didn't change. However when we tried the same process on a different computer which runs Windows 8, it worked in our first try. We only lost 2 hours by doing this on the first computer and I suggest that you should try the same process on different computers. Maybe it's easier to connect to cRIO on Windows 8. Give it a try...
  #11   Spotlight this post!  
Unread 18-01-2014, 10:23
DrewG's Avatar
DrewG DrewG is offline
Registered User
FRC #0306 (CRT)
Team Role: Programmer
 
Join Date: Jan 2013
Rookie Year: 2012
Location: Corry, Pa
Posts: 18
DrewG is on a distinguished road
Re: cRIO not being found by imaging tool

we have switched to the new cRIO, re-downloaded the updates, we disabled wireless and firewall, and set the router to bridge (which I had previously forgotten to do). Still no luck
  #12   Spotlight this post!  
Unread 18-01-2014, 11:56
DrewG's Avatar
DrewG DrewG is offline
Registered User
FRC #0306 (CRT)
Team Role: Programmer
 
Join Date: Jan 2013
Rookie Year: 2012
Location: Corry, Pa
Posts: 18
DrewG is on a distinguished road
Re: cRIO not being found by imaging tool

NI MAX finds it, but is unable to change anything

Last edited by DrewG : 18-01-2014 at 12:40. Reason: situation has changed
  #13   Spotlight this post!  
Unread 19-01-2014, 18:59
kennethdharmon2 kennethdharmon2 is offline
Registered User
FRC #1288
 
Join Date: Jan 2011
Location: St. Charles, MO
Posts: 18
kennethdharmon2 is an unknown quantity at this point
Re: cRIO not being found by imaging tool

Drew G,

We still haven't gotten the FRC 2014 imaging tool to work either, have tried many times, and did about everything everyone suggested. No luck. We've done the re-imaging many times over the last several years and never had as much trouble as we did this year.

We did however find a work around that uses last years imaging tool, the FRC 2013 imaging tool. This worked very reliably and we were able to image 3 robots this way. And then built, downloaded code, ran the bots etc....

The work around that we used is: Use a laptop that still has the FRC 2013 s/w installed on it from last year. Copy the new FRC_2014_v52.zip file over to the laptop and folder location the 2013 imaging tool uses. Run the 2013 imaging tool, select the 2014 image, format the cRIO. This worked with the cRIO, and cRIO II, very reliably.

If you try this let me know how it works for you. What would be nice is if the 2014 imaging tool worked. But it doesn't, at least not now for us, and we have to move on. Getting the correct image on the cRIO is the important thing, not sure the tool matters that much. Good luck.
  #14   Spotlight this post!  
Unread 21-01-2014, 21:50
kennethdharmon2 kennethdharmon2 is offline
Registered User
FRC #1288
 
Join Date: Jan 2011
Location: St. Charles, MO
Posts: 18
kennethdharmon2 is an unknown quantity at this point
Re: cRIO not being found by imaging tool

There are several threads on this topic, but wanted to post here also, in case it might help someone.

On a hunch, and now that our team has the serial number. I did a complete uninstall and clean install of LabVIEW. (Our previous install was in Evaluation mode, with a post install activation). With the new install, the FRC 2014 imaging tool works, and the camera configuration tool works as well. So not for sure, but I think that was our problem.
  #15   Spotlight this post!  
Unread 23-01-2014, 16:03
DrewG's Avatar
DrewG DrewG is offline
Registered User
FRC #0306 (CRT)
Team Role: Programmer
 
Join Date: Jan 2013
Rookie Year: 2012
Location: Corry, Pa
Posts: 18
DrewG is on a distinguished road
Re: cRIO not being found by imaging tool

Apologies for not responding sooner, but I was sick and unable to come to work sessions for a few days.
I copied the zip file to the designated location (C:\Program files\National Instruments\LabVIEW 2012\Project\CRIO Tool) and tried the 2013 imaging tool. No luck. it said no images could be found.

I then changed the name of the zip file to FRC Images, as I noticed that was where the tool was looking. Still did not work.

Is there anything else I need to do or do a different way to use the new image with the old tool?
Closed Thread


Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 16:16.

The Chief Delphi Forums are sponsored by Innovation First International, Inc.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright © Chief Delphi