VEXPro Out of Stock

[jsasaki]

I just wish school PO's had the same priority as regular online purchases. I understand that faxes have to be sent and orders have to be approved but purchasing a bunch of items on kickoff day and not recieving it till today is hard on teams who are building based on almost all COTS parts. Today, we had to take items like 1/2 inch hex shaft and sprockets out of our cart so that our shipment wouldn't be held up a week before being sent. Hopefully, these are things that can be fixed in the future.

[Paul Copioli]

Originally Posted by jsasaki

I just wish school PO's had the same priority as regular online purchases. I understand that faxes have to be sent and orders have to be approved but purchasing a bunch of items on kickoff day and not recieving it till today is hard on teams who are building based on almost all COTS parts. Today, we had to take items like 1/2 inch hex shaft and sprockets out of our cart so that our shipment wouldn't be held up a week before being sent. Hopefully, these are things that can be fixed in the future.

Jun,

I understand your frustration and this will be fixed for next season, I can promise you. For any specific issues, please do not hesitate to contact our customer service department via e-mail or phone.

Paul

[geomapguy]

Paul,

We received our order yesterday but it didn't have our versahubs. On our VEXPro account, it said that they shipped with the original shipment? Is there any reason that it would have said this when in reality we weren't getting our hubs???

Other than that, everything else in our order was fantastic!

[BrendanB]

Originally Posted by geomapguy

Paul,

We received our order yesterday but it didn't have our versahubs. On our VEXPro account, it said that they shipped with the original shipment? Is there any reason that it would have said this when in reality we weren't getting our hubs???

Other than that, everything else in our order was fantastic!

You should call VexPro directly to talk to someone about your order status.