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Unread 24-01-2014, 19:05
rees2001 rees2001 is offline
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AKA: Rees
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Re: VEXPro Out of Stock

Wow, looks like we are in the same boat as everyone else. When we purchased our WCP single speed transmissions ( order #420) on 1/11 it said it would ship on 1/15. We figured that we would have had them by early this week and could have them tested and implemented by tomorrow. I checked on Monday and was told they would ship this week overnight. I was still hopeful we could have them by tomorrow and get our lower mechanical done and focus on getting the rest done. I emailed RC today and he said they were shipping out from VEX. I still haven't heard anything about them.

When we discussed make vs buy we were willing to free up equipment for other fabrication and spend the extra to buy, assuming we would have had them by now. The cost benefit is quickly becoming less benefit and more cost.

Overall I am pleased with the stuff and support we have had from VEX. This past fall when one of our Mecanum wheel hub broke, you quickly shipped us a new one. Thanks. Furthermore, I understand that you are less profitable if you have a ton of stock left over when build season ends. I just remember the level of unhappiness bane-bots got a couple of years back when they were caught off guard by the number of orders they got in a short period of time. This really doesn't seem much different. It is nice to know that you understand the stress of build season and are very upfront about your issues.

Good luck guys. We all need it for you.
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