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Unread 28-01-2014, 07:58
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Re: VEXPro 2014 Product Initial Impressions

Quote:
Originally Posted by T^2 View Post
On the VEXPro website, the option to purchase a pneumatic shifting cylinder is separated from the option to purchase the base kit. I'm sure there could be legitimate reasons for this, but what I see is a blatant attempt to obfuscate realistic pricing data from the buyer. What a poor way to treat your customers. Please prove my accusations groundless.
I wasn't going to comment on this post, until I saw this. Our team really took a hit on this. We ordered 4 of the 3 stage Ball Shifters and when we got our order, we found out that they had separated the Pancake cylinders out of the "base kit". I guess we ordered the Shifters thinking they would include one of the most important parts of making the shifter work, without the cylinder, the shifters are kind of useless. I thought it was a sneaky and unfair move on their part to raise prices. Maybe next time they could just raise the price of the entire thing without taking out critical parts of the kit.
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