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Unread 28-01-2014, 09:53
Andrew Lawrence
 
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Re: VEXPro 2014 Product Initial Impressions

Quote:
Originally Posted by T^2 View Post
There's been a lot of moaning and groaning about IFI's poor customer service (for good reason, as my team has experienced), but let's leave that for another thread.
The shipping delays were bad for a lot of teams, but IFI and WCP have had nothing but the best customer service during the course of this season so far. They did everything in their power to get teams their parts as quickly as possible, given the low inventory they had a large mass of orders to tend to, and have been very transparent to teams about the given situation. To blatantly call out their customer service and degrade it (especially in a thread where you claim your only intent is product performance) is not only disrespectful, but also embarrassing to see from one of the top California teams.
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