VEXPro Out of Stock

[mman1506]

Any ETA on the 3 CIM ballshifters and versablocks? We ordered on the 14th and we haven't received them yet.
Thanks

[James Tonthat]

I'm going to guess that Paul Copioli is going to reply back something to the effect of "PM me your order number/the name it was ordered under."

[Karthik]

Originally Posted by mman1506

Any ETA on the 3 CIM ballshifters and versablocks? We ordered on the 14th and we haven't received them yet.
Thanks

Marcus, since this was a Canadian order, let me check on this order for you in the morning. I'll contact you via PM when I see what's up.

[mman1506]

Originally Posted by Karthik

Marcus, since this was a Canadian order, let me check on this order for you in the morning. I'll contact you via PM when I see what's up.

Thank you, we're always too busy building to remember to call during support hours

[AndreaV]

Hey Marcus, 5031 just got everything but the casing today, that will be coming tomorrow. Called this morning and got confirmation for next day shipping, not sure when you ordered yours, we ordered ours Jan 14th.

Fear not! Karthik's on the case!

[rees2001]

Yesterday our team received our WCP/VEXPro transmissions and gears. Looks like everything is there and will work nicely. I would like to thank Paul and the team form WCP/VEXPro for working to track down our order. I know it came in more than a week later than we expected but, it came in and I knew (through this thread and PM's) that there is somebody who cares about their company's reputation at the other end. At first I felt like this was another BB issue but felt re-assured that I could contact somebody to help me out. To the rest of you still waiting, good luck and make sure you contact someone. Simply complaining won't get your parts there.

Thanks Paul & the rest of the WCP/VEXPro team.

[TikiTech]

Aloha VexPro!!

After many weeks of waiting our 3CIM DS WCD Transmissions finally arrived along with our Versa Blocks.

Sadly we have a few issues….

Biggest and perhaps the most depressing was the transmissions are missing parts.

Between the two transmissions we are missing 3 of the large wave washers and 2 of the 3/8” shaft 1/8”spacers.

We were able to put in some spare washers we had laying around but we have NO WAY to get the wave washers.. Being on big island of Hawaii there is no local source for an alternate part. Though not for a lack of trying!

Another issue is that the Versa Blocks do not fit 2x1 rectangular tubing without shaving some metal.

A big concern is that there is no over night shipping and the second day shipping is in reality 3-4 days to Hawaii..

We obviously are in dire need of those wave washers to finish assembly. Time is seriously against us.

We have sent in an email very early this morning (or extremely late last night, depending on your point of view, it is all very blurry) with our order information..

We had hoped to be driving over a week ago; another week of delays is really killing our productivity, moral and possibly our season!

Thanks for your help with this serious (to us) situation..

Mr. H

[JohnSchneider]

Originally Posted by James Tonthat

I'm going to guess that Paul Copioli is going to reply back something to the effect of "PM me your order number/the name it was ordered under."

No, but it appears Canadian Paul did.

[Travis Hoffman]

Originally Posted by animenerdjohn

No, but it appears Canadian Paul did.

I thought he was Canadian JVN.

[AllenGregoryIV]

Originally Posted by Ricky Q.

We show both shipped Friday and delivered today.

Let us know if you don't track it down.

Best,
Ricky

We ended up finding them today, someone else in the school had picked them up on Monday but brought them back to the office later. Thanks for getting them here so fast. We had them rolling on carpet Monday night.

[Thad House]

Has there been any updates on the 14 tooth pinions, or should we just throw in the towel and order elsewhere?

[Paul Copioli]

Originally Posted by sst.thad

Has there been any updates on the 14 tooth pinions, or should we just throw in the towel and order elsewhere?

They are in stock on the web and all back orders were shipped last Friday.

[Thad House]

Originally Posted by Paul Copioli

They are in stock on the web and all back orders were shipped last Friday.

Thats awesome news. Were WCP orders part of that shipment, or should I contact RC asking about ours?

[R.C.]

Originally Posted by sst.thad

Thats awesome news. Were WCP orders part of that shipment, or should I contact RC asking about ours?

Send me an email with order # sir.

[Mark Sheridan]

So I have heard that the 4" mecanum wheels were shipped with the 6" mecanum rollers.

Also it has been suggested as a source of breakage referenced in this post:

http://www.chiefdelphi.com/forums/sh...2&postcount=13


Can we get a double check on this situation? A second source on this matter would be nice before teams start running these wheels under load.