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First of all, make sure everything is plugged in (both ends of cable; one to RC and one to radio; as well as another cable with one to the OI and one to the other radio). Also, make sure that you have the right radio on each end (in my experience they still work if you switch which one is on which end but do it any way just to make sure). Also make sure that the OI is plugged in and turned on. Also, try to connect via Tether to see if the problem is in the radios (or cables) or in something else (RC, OI, etc.).
Matt
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