Errors with the roboRIO.

[Thomkaar]

Hello, this is team 1388, we are having troubles both updating the firmware and imaging our roboRIOs. We have two roboRIOs, one completely wired up with our electrical board, and one only wired to a PDB, I will refer to the completely wired one as roboRIO 1, and the imcomplete one as roboRIO 2. roboRio 2 cannot have its firmware update successfully, it gives us the error "There was a problem updating the firmware for this device". As well we get this error when we attempt to image it (after 3.9 minutes):

<b>Complete call chain:</b>
nisyscfg.lvlib:Set System Image (Folder).vi:2060001
nisyscfg.lvlib:Set System Image (File).vi:4160001
RoboRIOImagingTool.lvlib:Relmage Target.vi
RoboRIOImagingTool.lvlib:Reconfig Device.vi
RoboRIOImagingTool.lvlib:ImageManager.vi
RoboRIOImagingTool.lvlib:ImagingToolMain.vi

As for roboRIO 1 we can successfully update the firmware however, when imaging the roboRIO we get the following error (after 10 seconds):

<b>Complete call chain:</b>
nisyscfg.lvlib:Save Changes (System).vi:1280001
RoboRIOImagingTool.lvlib:Config Settings.vi
RoboRIOImagingTool.lvlib:Reconfig Device.vi
RoboRIOImagingTool.lvlib:ImageManager.vi
RoboRIOImagingTool.lvlib:ImagingToolMain.vi

Any help would be greatly appreciated, in recap, roboRIO 1 can have firmware updated, and gets the second error when trying to image, and roboRIO 2 cannot have firmware updated and has the first error when we try to image. We have followed the directions on the first website to the letter, and I am positive we did it correctly. As well, we attempted the connection via USB and Ethernet, with equal results shown above, thanks for your input!