Ekocycle Issues

[Larry Lewis]

Originally Posted by Taylor

We've been fighting temperature issues as well. Here's the response I got from the Ekocycle support:

We are having a temperature error as well.
Code: T14
Temp: 247C

We tried the suggestions you posted from Ekocycle support but it didn't resolve the issue.
Anybody have this issue and were able to resolve it?

[Larry Lewis]

Just called customer support and they said a key item is to make sure the dots on the print heads are lined up when they are installed. That did not resolve our issue but maybe that will work for others.
Also they said to try to swap the cartridges if that doesn't work. I will be trying that tomorrow.