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Unread 15-01-2015, 22:46
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Exclamation How to Fix a RoboRIO Unrecoverable Error?

Here's the story: firstly, we were updating the RoboRIO firmware, but the RoboRIO got disconnected without human interaction and in progress of updating. Now, the RoboRIO will not work and the status LED is constantly flashing, indicating that there is an unrecoverable error.

Is there, by any chance, a way to fix that, or are in need of a new RoboRIO?
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Unread 15-01-2015, 22:55
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Re: How to Fix a RoboRIO Unrecoverable Error?

Contact NI -- open a service request.

https://www.ni.com/contact-us/
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Unread 13-02-2015, 08:33
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Re: How to Fix a RoboRIO Unrecoverable Error?

It's called unrecoverable for a reason...
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Unread 13-02-2015, 08:50
crake crake is offline
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Re: How to Fix a RoboRIO Unrecoverable Error?

Unrecoverable is actually somewhat recoverable. First thing to try is to go into safe mode (press and hold reset button until status light is solid lit and then let go) and try again. If that doesn't work then call NI and we will help get you up and running.
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Unread 13-02-2015, 10:36
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Re: How to Fix a RoboRIO Unrecoverable Error?

Quote:
Originally Posted by crake View Post
call NI
Since people have been having trouble finding the specific FRC support number: 866-511-6285 between 1:00 - 7:00 PM CST on weekdays.
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Unread 13-02-2015, 11:47
crake crake is offline
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Re: How to Fix a RoboRIO Unrecoverable Error?

ni.com/frc has support forums, documentation, and information for contacting our application engineers
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