Cubify Ekocycle 3d printer problems

[Qbot2640]

Originally Posted by ksanger

We've had our printer out for the past week. I have two Win7 pcs that crash when attempting to print stl parts. We have one student laptop with Win7 that works so we have printed one part successfully. ... I've tried cubify_2.19.exe and cubify_2.16.exe installs and they both give the same error. Also obtained java errors that went away after upgrading IE to Version 11.

I have this exact same problem. Trying to print from a PC we've dedicated to this machine. In addition to your versions...we had the same failure with 2.17 as well. I emailed Cubify today and they asked for specifications on the computer (which I'm not able to get them until next weekend).

Please post if you get an answer. We don't always have a student laptop with the software available...really need to get this PC working with the machine.