Cubify Ekocycle 3d printer problems

[Stappy]

Ok, so I will add our Ekocycle Cubify 3D printer issues here with the hopes that it helps.
The very first print we made was a dual extrusion white and red test cube. It printed white and red no problem. Later we tried the white for something and it printed lousy and then not at all. The kids assumed it was a plugged nozzle and of course our resident expert took it apart. I called Cube and they sent me another white under warranty. Last night we got it and installed it and...nothing. White still does not print. On a whim, we stuck it on the left side where the red has been printing the whole time and bada boom bada bing! White prints! Of course the result was less than we desired and it was at 9 pm on bagging day so we gave up on our hopes of a new Axis camera mount. I sent Cube another email stating what happened and am now waiting their response.

On the other hand it has proven how valuable a 3D printer is to our team. We are almost out of red filament and we have only owned this thing two weeks. One team member is already drafting plans for a DIY 3d printer, either a Prusa i3 or a Delta.

I will say I have been surprised that Cube has been very responsive and very fast on getting us a new roll of white. I contacted them after submitting a warranty claim form to find out how many weeks it would be and they said "You should see it tomorrow, we already sent it.". And it did show up fast.

[Stappy]

P.s. I am reading a lot of "network issues" statements. Curious on if you tried connecting the computer directly to the Cube with WiFi instead of trying to hook both to a network? We are using ours in a location with absolutely no wifi network except the computer and the Cube.
We have had zero issues with hooking up and sending prints.

[waterboy179]

We have had good luck printing a few parts on our printer using the Android app on wireless. But haven't had any luck printing with usb flash drive or directly connected to a computer.

I was hoping the Ekocycle would be able to use the Cubify filament cartridges, as $50 to print 8 mid sized parts is kind of ridiculous.

[RobJLHollis]

Hello Fellow First Friends (F Cube)

We got our Ekocycle and initially were not able to get wireless printing to run initially. Recently 3DS released version 2.22 and Firmware 1.02

You can get to this from the http://cubify.com/ekocycle/activate Login under MyCubify, then under Activate, there is Firmware and Software Download

Load the software to your PC, and the firmware, copy to the USB stick, and on your cube, round button, setup, cycle to firmware, and select load from USB.

Since then I can setup my wireless, and see it on my network from the web app...a first. Previously I was saving files to the usb, and moving the stick to the printer to print directly.

Now I have a new problem...my prints are not starting with a raft, during initialization, print heads heat and extrude a ball of plastic on the wrong side of the wiper, because they are on the wrong side, it goes to start extruding to the plate with the previously created ball and mops the plate clean leaving nothing down.

If anyone knows how to get the print head to initialize about 10 mm to the right (to get on the correct side of the wipers) or a way to get the printing to stick to the pad, I would appreciate it. We have set the zgap, it auto sets and we close the gap a touch more. I feel like we are wasting too much filament in the initial ball creation and hope to find a way to get more plastic on the pad.