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Originally Posted by aldaeron
After re-reading my posts I think I am not stating clearly enough to both REV and Mindsensors that you need to post appropriate, preferably independent, test data. That is what builds confidence. I believe the major reason there was widespread adoption of the last two new motor controllers was the public and independent testing done by Alpha and Beta teams. You need to replicate this level of testing if you want to get widespread adoption.
For crying out loud - post the data on your website!!
This should also be on your website. Help convince us you have a great new product. As I have noted in this thread and others, your design does look good, just send data to back it up.
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Yup, you are right on these points, we have not released enough of our testing data. I will compile it into a format that makes sense and release it ASAP.
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Originally Posted by aldaeron
Here's the deal - you had some great looking products last year, but were unable to deliver them due to a variety of issues (our team was bummed to have had to go elsewhere).
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Yes, we have heard this many times this year, and I am really sorry that it happened. Last year was particularly hard for us as a new company with limited cash flow to purchase inventory. When you combine that with a game that was as perfect as you could imagine for our new products it created a shortage.
This year we have re-invested all money made last year in new products and inventory. We have plenty of SPARKs and other products in stock and ready to go for the year. *Obviously there is a chance for huge demand that we can't keep up with, but if that happens we have safeguards in place to help get us back in stock quickly.
Quote:
Originally Posted by aldaeron
Great intentions do not necessarily always come through and you should be a little more aware of well-founded concerns that are raised about such key components as motor controllers. Again, providing test data will assuage many of these fears.
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What you have said is very true, and we are listening to the concerns. As team mentors ourselves we know and understand the issues deeply as we have seen the same things. That's one of the reasons I know the SPARK is solid, because we tested it the same way that I would want a company to test it as a potential customer. That being said....our test data on the way.
We have also given some controllers to respected members of the community for further testing to get an outside perspective.
Thanks for your perspective and thoughts, I really do appreciate it.
Greg