Vex Shipping

[dirtbikerxz]

Originally Posted by Sperkowsky

This sounds like a mixture of your fault and UPS's Fault. Not Vex's fault.
If you ordered Wednesday Night how could you expect to have it processed that night. It will get processed Thursday. Vex then correctly processed the package and it was shipped but due to a delay out of Vex's hands it didn't come "Overnight" AKA Friday. They already stated that they do not deliver on weekends so now you are done. It was not smart of you not to include the possibility of delays into your ordering. I mean how hard would it have been to order Wednesday Morning or Afternoon. Or, even better why did you not ship it to someones house?

You cant blame VEX for error made by the postal service/yourself. VEX has been amazing making sure we get our packages on time and we choose the standard delivery option. It says 4 days and usually it comes sooner despite the fact that they are across the country. Also please watch your language especially when talking to a company who gives back to the community a ton.

Sorry, shouldn't have used that language, just a little bit frustrated that we won't have the srxs this week to use them. And yes, I totally agree with you that I should have ordered them a little bit earlier, completely my fault. But you have to understand, the only reason that the over night shipping option exists IS for emergencies. So how can you possibly consider in delays, when you are in a crunch/emergency.

And yes I did know that vex wouldn't process the shipment wednesday night, I was always expecting it to come on Friday. (and when vex did process the shipment, initially the tracking number they gave me said eta: friday morning).

And we were not allowed to order it to a house due to internal issues with the school and management etc.

And vex, let me make it clear... I flipping love you guys, I'm not putting you down or etc. My apologies on using that language.

[Sperkowsky]

Originally Posted by dirtbikerxz

Sorry, shouldn't have used that language, just a little bit frustrated that we won't have the srxs this week to use them. And yes, I totally agree with you that I should have ordered them a little bit earlier, completely my fault. But you have to understand, the only reason that the over night shipping option exists IS for emergencies. So how can you possibly consider in delays, when you are in a crunch/emergency.

And yes I did know that vex wouldn't process the shipment wednesday night, I was always expecting it to come on Friday. (and when vex did process the shipment, initially the tracking number they gave me said eta: friday morning).

And we were not allowed to order it to a house due to internal issues with the school and management etc.

And vex, let me make it clear... I flipping love you guys, I'm not putting you down or etc. My apologies on using that language.

I see where your coming from.

Just know that especially mid winter companies like UPS are working hard to fight delays. Being both vex and yourself are in the south snow is not an issue but it is a huge issue in the north. Packages coming from these areas will cause delays.