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Unread 12-02-2016, 16:04
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Re: Rhino track failier?

We just received a box of Rev4 pulleys. The parts are still slightly hot, as they literally just came off of the mold machine.

If you have sent us an email claiming cracked or fractured pulleys, then we are sending Rev4 replacements out today via Ground delivery. If you have sent us an email wanting replacements but don't have cracked Rev3 pulleys, then we are shipping those out on Monday.

Andy B.
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Unread 12-02-2016, 16:24
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Re: Rhino track failier?

Quote:
Originally Posted by Andy Baker View Post
We just received a box of Rev4 pulleys. The parts are still slightly hot, as they literally just came off of the mold machine.

If you have sent us an email claiming cracked or fractured pulleys, then we are sending Rev4 replacements out today via Ground delivery. If you have sent us an email wanting replacements but don't have cracked Rev3 pulleys, then we are shipping those out on Monday.

Andy B.
Andy,

This is awesome! I love that FRC Suppliers solve problems like FRC Teams. Quick iteration and quick implementation!

I may have missed it from earlier in the thread, but have you emailed all the teams that ordered Rhino tracks with Rev 3 pulleys? I just ask because I'm sure there will be teams that ordered the Rhino system without realizing a cracked pulley until it's too late (aka at competition). These are the types of teams that wouldn't be checking CD or Lunch with Andy (which I watch religiously!)

Thanks for all your work on this and keeping all of FRC "rolling"!

-Mike
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Unread 12-02-2016, 16:28
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Re: Rhino track failier?

Andy, you guys are quite simply the best. Your customer service is second to none anywhere anytime. Thank you for everything you do for the entire FIRST community.
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Unread 13-02-2016, 02:26
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Re: Rhino track failier?

PSA: Rev4 pulleys appear to now be available for purchase on AM.

http://www.andymark.com/product-p/am-3298a.htm
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Unread 13-02-2016, 15:49
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Re: Rhino track failier?

Looking for the torque to review how we installed our pulleys - can't find on the web site, can someone advise?
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Unread 15-02-2016, 14:58
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Re: Rhino track failier?

Quote:
Originally Posted by Andy Baker View Post
We just received a box of Rev4 pulleys. The parts are still slightly hot, as they literally just came off of the mold machine.

If you have sent us an email claiming cracked or fractured pulleys, then we are sending Rev4 replacements out today via Ground delivery. If you have sent us an email wanting replacements but don't have cracked Rev3 pulleys, then we are shipping those out on Monday.

Andy B.
Here's pictures of the original hubs that we filled with epoxy..these will get us through until our Rev4's arrive. We had a large number of our original hubs fail, so we epoxied the unbroken and broken ones. So far, so good, but we've not yet got a ton of drive time on these. The epoxy surface looks kind of ragged, but its working. The hubs, including bearing and epoxy now weigh 9.6 ounces each.
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ID:	20084  
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