FIRST Server Issues

[mathking]

They also sent out an email blast. But this is starting to go from comedy to farce. Another day of constantly checking and refreshing. And I don't see how they can even fairly restart now. If they get it working in say ten minutes, there will be teams that were online at the appropriate time and couldn't register. And those teams will be shut out. If they reset everything people who thought they were registered (and got an email) will be furious. This is really, really, freakin' annoying.

[billbo911]

Originally Posted by cpapplefamily

Nope not fair. reset and start over for all.

"Fair", seriously?

I know I got an email confirmation BEFORE the servers puked. How is it "fair" to be confirmed, and then have it taken away?

Before we start jumping to conclusions, let's see how FIRST chooses to handle this.

[kmckay]

You can't make this up... You'll know it when you see it.

:facepalm:

[Bruceb]

Greetings Teams:
We are experiencing technical difficulties with event registration. Please stand by. Thank you for your patience and we apologize for the inconvenience once again.

Sincerely,
FIRST® Robotics Competition Team Support

[Travis Hoffman]

Originally Posted by notmattlythgoe

Anyone else find it fishy that right when registration crashes CD also becomes flaky? With the district teams registered there shouldn't be nearly as much of a rush to CD when the regional registration crashes.

Somewhere a guy furiously taps on his Android phone screen....

[topgun]

Maybe we have to restrict registration to a certain day for each event (example: 10000 Lakes Monday, October 10th at 9:00 a.m CST)! This is getting crazy.

update: event form briefly popped up, I hit the Register button, spin..spin...spin, error saving. Now back to app throwing error page.

[Jon Stratis]

We got in for our regional, and got a confirmation email and everything... then went in for kickoff, and got error'd out. So maybe the site lasted a minute or two longer than last time?

[cpapplefamily]

Access Denied

[Anne_droid]

Team 451's experience:

In at 12:00, found our event, clicked register, then sat "Waiting for my.firstinspires.org" for a bit before displaying "An error occurred while processing your request."

After that, could not even load the dashboard. Fluctuated between 503 errors, 404 errors, and server errors. Tried logging in from other browsers, and just got to a page that says "This is a custom view."

At 12:19, finally got to dashboard, and the buttons loaded...slowly. Clicked on Events, and it turns out we were already registered for Miami Valley!

So if you clicked and got an error, take heart, you may have gotten in.

Anne
Mentor, Team 451 "The Cat Attack"

P.S. Closing my browser now to get out of everyone else's way.

[SamM]

I'm getting the Custom View error.

[Christopher149]

Originally Posted by topgun

Maybe we have to restrict registration to a certain day for each event (example: 10000 Lakes Monday, October 10th at 9:00 a.m CST)! This is getting crazy.

update: event form briefly popped up, I hit the Register button, spin..spin...spin, error saving. Now back to app throwing error page.

My question is why did district registration go fine, but not regional registration? Speed and number of teams signing up? Limited number of teams trying to sign up for any one event?

[cpapplefamily]

Really coming down to your home event is your home event rolled over from last year. The teams that claim hardship if their home event is not event x has the same issue with the current system. If they don't get event x then event y will have to do .

[pmcoburn]

Team 4930'sexperience:

Sitting at computer at noon. search for Finger Lakes Regional. Find it. Status: Coming Soon.

Refresh.... Still "coming soon."


Refresh... Still "coming soon."



refresh... Crash.

No chance to register for anything, yet.

[mathking]

Originally Posted by Anne_droid

Team 451's experience:

In at 12:00, found our event, clicked register, then sat "Waiting for my.firstinspires.org" for a bit before displaying "An error occurred while processing your request."

After that, could not even load the dashboard. Fluctuated between 503 errors, 404 errors, and server errors. Tried logging in from other browsers, and just got to a page that says "This is a custom view."

At 12:19, finally got to dashboard, and the buttons loaded...slowly. Clicked on Events, and it turns out we were already registered for Miami Valley!

So if you clicked and got an error, take heart, you may have gotten in.

Anne
Mentor, Team 451 "The Cat Attack"

P.S. Closing my browser now to get out of everyone else's way.

I was waiting online and logged in at 12:00. Clicked to register at Miami Valley, crash. No confirmation email. Can't log back in.

[Sh1ine]

How is it that FIRST can't seem to get this right? Didn't they have a dry run yesterday with the District Teams? Why do teams pay these people $5,000-about $15,000 a year when we can't even register for an event. My team is in Upstate NY, they pushed us out of New England 4 years ago, we only have 5 regionals in the state, two of which are on the same weekend and the other 3 fill up very quickly as they are downstate regionals. This is so incredibly frustrating.