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  #16   Spotlight this post!  
Unread 15-12-2016, 13:43
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Re: [FRC Blog] FIRST Championship Housing Registration

For everyone else in a similar boat: You can't remove room blocks yourself. You also can't call to remove the blocks.

You need to email support to get them to remove the blocks.

I'm not kidding.
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Unread 15-12-2016, 13:50
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Re: [FRC Blog] FIRST Championship Housing Registration

Quote:
Originally Posted by Bryan Herbst View Post
For everyone else in a similar boat: You can't remove room blocks yourself. You also can't call to remove the blocks.

You need to email support to get them to remove the blocks.

I'm not kidding.
Hey, me too!

(Seriously, just had the same conversation with phone support).
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Unread 15-12-2016, 13:56
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Re: [FRC Blog] FIRST Championship Housing Registration

Quote:
Originally Posted by Bryan Herbst View Post
For everyone else in a similar boat: You can't remove room blocks yourself. You also can't call to remove the blocks.

You need to email support to get them to remove the blocks.

I'm not kidding.
Yep, all those people who would like to see some extra availability have to wait on email support clearing other blocks. Joy.
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Last edited by Monochron : 15-12-2016 at 14:06.
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Unread 15-12-2016, 15:05
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Re: [FRC Blog] FIRST Championship Housing Registration

My experience: I read through the instructions today prior to booking. By 1:04pm, I had the quantity and type of rooms we wanted, in the hotel we wanted, with absolutely no issues.

Overall a positive experience.
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Unread 15-12-2016, 16:19
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Re: [FRC Blog] FIRST Championship Housing Registration

Quote:
Originally Posted by Rick View Post
My experience: I read through the instructions today prior to booking. By 1:04pm, I had the quantity and type of rooms we wanted, in the hotel we wanted, with absolutely no issues.

Overall a positive experience.
Heh, at 1:02 I finally gave up on the screen where I select my team number. I decided to search for my team number again and then the site let me select my team. Got some third choice rooms at a good rate, just not within walking distance.
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Unread 15-12-2016, 16:27
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Re: [FRC Blog] FIRST Championship Housing Registration

Got the minimum number of rooms I wanted, at the cheapest hotel.
Tried to add a couple more a minute later... sold out.
Tried again just now, and there are plenty of rooms.
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Last edited by SenorZ : 15-12-2016 at 16:40.
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Unread 15-12-2016, 18:55
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Re: [FRC Blog] FIRST Championship Housing Registration

Logged in at 10:00 AM Pacific on the dot. It wasn't live, kept telling me to log in at 1:00 PM eastern (which it already was). Tried repeatedly well into the 10:01 minute, at which point I had to go back to work, because some of us actually have jobs and work during the day, and can't drop everything to compete with the other 3,000 teams over registering for things for FIRST.. I went back in around 1:00 PM Pacific this afternoon and got the Westin for Houston at $175/night. It's about 7 miles out. Not sure how others fared. I will say the website and process was cleaner than last year, despite the late opening. Does anyone know what time it actually opened this morning?
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Unread 15-12-2016, 20:41
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Re: [FRC Blog] FIRST Championship Housing Registration

Logged on to the system to search at 8 pm. I requested a block of 14 rooms and the search only returned 6 hotels, all of which were at least 13 miles away. Only two or three had double bed rooms as an option. I must have 14 double bed rooms for a team size of 40 and we cannot stay in separate hotels. I had no problem reserving rooms well into January or February the last few years with more teams attending the event.

This system is broken. I tried calling hotels in person with no luck as well because FIRST has them all blocked. Hopefully some more will open up tomorrow.
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  #24   Spotlight this post!  
Unread 16-12-2016, 09:34
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Re: [FRC Blog] FIRST Championship Housing Registration

Quote:
Originally Posted by E. Wood View Post
Logged on to the system to search at 8 pm. I requested a block of 14 rooms and the search only returned 6 hotels, all of which were at least 13 miles away. Only two or three had double bed rooms as an option. I must have 14 double bed rooms for a team size of 40 and we cannot stay in separate hotels. I had no problem reserving rooms well into January or February the last few years with more teams attending the event.

This system is broken. I tried calling hotels in person with no luck as well because FIRST has them all blocked. Hopefully some more will open up tomorrow.
There definitely is something a little strange going on with the hotels, and I'm guessing FIRST/Experient is holding some rooms back for later in the season.

In particular, our team was hoping to get into the Hilton by the Ballpark like we did last year, but when I logged in right when the system opened that hotel didn't show up at all.
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