FIRST Q&A Account Glitching

[bdaroz]

So we signed up for an account on the FIRST Q&A Site... Entered the code from the dashboard, and it now shows affiliated with a team.

The problem is the team it affiliated to is FRC 67, not 5881. We definitely got the code right.... Anyone else having this glitch before I try to get ahold of FIRST?

[ABreyen]

I can't even make an account... The register button doesnt work for me :/

[Lil' Lavery]

The Q&A system doesn't officially open until noon eastern, so I'd hold off until then before reaching out to FIRST.

[Mark McLeod]

Originally Posted by ABreyen

I can't even make an account... The register button doesnt work for me :/

Try a different web browser.
I had the same issue originally with Firefox, but Chrome worked.

[techplex]

Originally Posted by bdaroz

So we signed up for an account on the FIRST Q&A Site... Entered the code from the dashboard, and it now shows affiliated with a team.

The problem is the team it affiliated to is FRC 67, not 5881. We definitely got the code right.... Anyone else having this glitch before I try to get ahold of FIRST?

Hi Bdaroz,

Creator of the new Q&A system here.
It looks like you entered your authorization code into the team number field on your User Dashboard since your code starts with 67 the system truncated the non-numeric portion of your code and associated your account with team 67.

To remedy the situation, click the UnAffiliate button on your User Dashboard (its yellow/orange) then you'll be able to enter your FRC Team number (5881) then enter your authorization code.

Hope this helps

[techplex]

Originally Posted by ABreyen

I can't even make an account... The register button doesnt work for me :/

Originally Posted by Mark McLeod

Try a different web browser.
I had the same issue originally with Firefox, but Chrome worked.

@ABreyen @Mark McLeod

Can you tell me what browser you were using and what the version is so we can do some testing?

Thanks

[bdaroz]

Originally Posted by Techwiz

Hi Bdaroz,

Creator of the new Q&A system here.
It looks like you entered your authorization code into the team number field on your User Dashboard since your code starts with 67 the system truncated the non-numeric portion of your code and associated your account with team 67.

To remedy the situation, click the UnAffiliate button on your User Dashboard (its yellow/orange) then you'll be able to enter your FRC Team number (5881) then enter your authorization code.

Hope this helps

Ah... that'll do it.

Might want to throw some validation on that field.

Thanks!

[Mark McLeod]

Originally Posted by Techwiz

@ABreyen @Mark McLeod

Can you tell me what browser you were using and what the version is so we can do some testing?

Here's an example. The Create button does nothing in this picture.

[bdaroz]

Originally Posted by Mark McLeod

Here's an example. The Create button does nothing in this picture.

I had the same problem, but found the account was created anyway, I just had to log in.

[Mark McLeod]

Originally Posted by bdaroz

I had the same problem, but found the account was created anyway, I just had to log in.

Same here, but Login afterwards didn't work for me until I logged in under Chrome, then the Firefox page responded to my login.
There also might be some combination of Firefox page refresh or re-navigating to the page that would work.

Yes, refreshing the Firefox page afterwards made the Login work (it complained when I refreshed about a connection issue).