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Originally Posted by Jessica Boucher
To be honest, this is one of the scariest posts I've ever made. It's really hard having your work out there for the public to stare at.
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gracious professionalism inspires the conduct of the students of today to take part in the early stirrings of what will hopefully be a culture change for America’s future.
Thank you! I enjoyed reading it and pondering thru gp.
I'm remembering how my job at Nordstrom taught me about gp many years ago. They had incredible customer service. My job was arresting shoplifters. We treated them with gp too, tho things might get physical for a bit sometimes. It was so critical to Nordstrom to get customer service letters, that for a few months our dept dared to get customer service letters from our customers too.
Then I became familiar with Oasis Apts in Vegas thru a new boyfriend. They had the same mindset as Nordstrom, and created a very successful business and brand name, they were trusted and respected in town - 14,000 apts. That boyfriend's now my husband, and those executives sold Oasis and founded rent.com in CA, who is now our team's sponsor. They bring gp with them.
I'm remembering some of my bosses at Science Applications who modeled gp. SAIC is in our newspaper today about remaining a private company - stock all owned by employees.
GP in the workplace is in the minority imo. It's that minority I remember fondly and model my behavior after.
There were some years I was the only SAIC person among another sub-contractors' many employees. It was a terrible time. The boss was horrible. Her best friend was the worst producer in the dept. I was the top producer. Her best friend tried for 3 years to get me in trouble. It never worked. I remained civil. By the end of the 3 years the boss had a grudging respect for me, and realized her best friend was probably in error all those years. That woman was finally fired, and a wonderful gp gal was made boss.
In FIRST students experience unfairness, and loss, and continue to see gp modeled.
I too hope for a culture change.