This year at KSC we were paired with 2 teams twice. When questioned why this happen they said it was the randomization program. They then stated that the only way they could fix the problem was to re-generate the entire listing and redistribute it to all the teams and they were not going to do that!
Next, I asked nicely if they could just switch a red and blue team to resolve the problem and they sent me to go talk to another person. I went to talk to this person and he asked me to mark up a pairings sheet that I needed to get from the first person I was talking to. I went back to the first person and she would not give me a pairing sheet (apparently they were treating these sheets as if they were gold and would only give one per team) she then walked the sheet over to the guy, gave him a hard time about even wanting it, and finally handed it to me to mark up. After all that NOTHING was done to resolve the problem. The only thing I found was that the lady I dealt with from FIRST was rude and unhelpful. Maybe she was just having a bad day
