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Problems? Questions? Successes?
From the website I see that 500+ folks have downloaded this whitepaper, perhaps more copies have been shared from person to person.
There have been some relatively positive comments, but... ...I am curious how things are working out. Initially, I had some e-mails asking about what to do when DewaltServiceNet.com shows backorders of some parts with longish scheduled delivery times. Right now for example the following important parts are on backorder: 394514-00 MOTOR ADAPTOR 395666-01 GEAR CASE ASSY My experience with Dewalt is that they almost ALWAYS beat their promise date BY A LOT. For example they were out of clamshells last week with a promise date of late Feb. The clamshells are shown as in stock right now. Another way to get the parts is to call your local Dewalt Service dealer. They have access to stock that is not shown on the dewaltservicenet.com site. Finally, you can always use The Home Depot (or equiv.) as a source. The whole drill is only $150 or so (less if you can find them on sale -- even less if you can find them on ebay or elsewhere). Please let us know what goes well or what goes lousy for you. In particular, I am curious how many folks are using Lou Oudin at Capital Tool and Die for your modification source. I like Lou a lot and I think he will give you good service at a fair price. Joe J. P.S. Just to be clear, I have no financial interest in Lou Oudin or Capital Tool & Die. Last edited by Joe Johnson : 12-01-2005 at 11:21. |
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