My computer won't go online -- help! (was: ehh...)

[sojouner06]

i cant get one of the computers in our shop to go online properly. The cable is new, connection propper, and any hardware problem you can think of has been checked. I reinstalled the driver so i dont think that is the problem. It cannot ping. The network adapter, a '3com EtherLink 10/100 PCI For Complete PC Management NIC (3c905C-TX) #2' just wont start!

[Ashley Weed]

Without actually knowing the system, or working on the system. Just a few things:

1. Is this a new NIC card? Just unpackaged, recently unpackaged, etc? Or is it used, or from another system, etc? It could just be a "dud".

2. Do you have another PCI I slot open on the mobo to test it in? Try loading it in another PCI slot on the computer, re-load drivers, and re-do testing that you have done and see where it takes you.

3. Have you tested it on another system? Are you unsure if it will work on any system? This could be the final test to see if it is a "dud" or not.

4. Check the website of the distributor (maker of the NIC card) for updated drivers, software, patches, etc.

[edit] 5. Check device manager to make sure the device is recognized, and not disabled (i.e. is enabled). [/edit]

[sojouner06]

fully upgraded and PCI swaped but no results

I just dont get it, i tried fixing this for the whole day and cant get any internet, i guess it is the haunted computer

[Jeff Waegelin]

For reference, you should also try to make your thread titles more descriptive. Something like "My computer won't go online" or, even better, "Network Adapter Problem" would be much preferred to "ehh...". It's hard to get people to notice your problem when they don't know what the thread is about.

[evulish]

How does your computer get assigned an IP address? Via DHCP? If so, that may be the problem.. might try to open up cmd.exe and run this:

ipconfig /release all
ipconfig /renew all

That should get you an IP address if you're using DHCP. If you're on a network, and that ipconfig stuff doesn't work, try manually assigning an IP address. Find the IP of another computer on the network (run ipconfig /all on the other computer and it'll be in there) then change the last number. I don't really remember how to set an IP manually in XP, but it's somewhere around in network devices or something. Once you get the IP manually set, try pinging the other computer's IP address. Since I don't really know how you're connected to your network and am doing all this from memory, that's the best advice I can give you.

[fancy013]

Uhm....? I don't know what to do either, but I hope you do!

[Blues]

The other computers in your shop can go online, yes?
(May seem like a stupid question, but most of the computer problems in our school are the network's fault...)

[sojouner06]

yes, all the other computers can go online

and, doing the IP address thing didnt work either because even though it got me to talk to other computers, it still could not get me to the internet

[evulish]

Can you ping 216.109.112.135? (Open cmd.exe, type: ping 216.109.112.135) It should return results with something somewhat similar to: 64 bytes from 216.109.112.135: icmp_seq=0 ttl=50 time=109.693 ms. If you can, try running: ping www.sandwich.com and see if that returns the same thing. If the first works and the second doesn't, you've got a problem with your nameservers. If neither of them work, but you can access the internal network, I'd guess you have some sort of routing problem.