**FIRST EMAIL**/Replacement Parts Request Process

[Pat Fairbank]

Greetings Teams:

With Kickoff just days away, we want to provide you with important post-Kickoff information regarding your Kit of Parts (KOP)

After receiving and checking all items in your KOP, should you determine you are missing a part(s) or need a replacement part(s) you must use the FIRST "Replacement Parts Request" system for ordering the part(s). FIRST will be using a system similar to the one implemented last year for teams to submit a Replacement Parts (formerly known as Missing Parts) Request.

**IMPORTANT** Parts requests will be handled through this online system only.

The Replacement Parts Request system will be accessible on the Team Information Management System (TIMS) at http://www.usfirst.org/robotics/res_art2.htm after the Kickoff.

To begin the process of submitting a Replacement Parts Request, teams will:

* Log into TIMS with your Logon ID and Password;
* On the right side of the team summary page, under the "Kit of Parts" header, click on the link to "Submit a Replacement Parts Request HERE;"
* Follow TIMS instructions to complete a Replacement Parts Request

**IMPORTANT** As with last year, there will be a "one time only" chance to submit a Replacement Parts Request. Please be very careful to make sure your request is both accurate and complete prior to pressing the "Confirm Request" button. Once the request is submitted and confirmed there can be no changes to it. Replacement Parts Requests will be processed and shipped to teams in a timely manner.

Please note that the system will not allow teams to request a quantity of parts higher than the number originally sent with the kit. This system is also not to be used to order additional or purchased parts. FIRST will make available to teams a list of parts sources from which additional parts can be obtained. This list will be posted on our website shortly after Kickoff.

Deadline Date and Time: All requests must be placed by 11:59 pm (Eastern Time) on Wednesday, January 11, 2006.

TIP! Please make sure your Shipping Contact information is accurate and complete in TIMS as this is to whom the parts will be shipped!

Go Teams!