**FIRST EMAIL**/Advance Materials List and Autodesk Virtual Kit of Parts Information

[sanddrag]

Originally Posted by Conor Ryan

Just for those of you who are going to buy some of these items, from personal experince I had great difficulty getting someone at multiple stores to even know what a carriage bolt is, I talked to at least 20 people and nobody was able to figure it out.

All I can say to that is OMG. They need to fire those idiots. If someone doesn't know what a carriage bolt is, they have no business working in a hardware store IMHO. You'd think they'd at least make them take a basic hardware knowledge test before hiring them to work in a hardware store. I once encountered an employee in the plumbing department of my LHS who didn't know what a PVC pipe cap was. As a person who visits a hardware multiple times each week, it is sad to see the quality of service degrading faster than a, uh, oh um, landslide.