FedEx Passkey and Scheduling Ship

[atomikitten]

Originally Posted by Doug G

I've been unsuccessful since I started trying this Saturday - I get to this screen (see attached image) and it won't go any further!!! How did you get to print the airbill??

I didn't realize that you can only do it three days in advance (I kept trying to do it like a month ago lol), but I got it done today, and it was successful. The supplied directions aren't foolproof--they didn't provide for the screen you saw. I got it too; just keep hitting continue until it says print. It gave me grief about the size and weight of the crate. Apparently the dimensions have to be entered in the correct order? Oh well. I clicked the the admin button, and kept trying. It eventually worked.

and

Originally Posted by GaryV1188

But the freight pickup scheduler didn't know anything abut the booking number, they didn't know about FIRST complemenary shipping. Should we be worried?

I talked to different FedEx people on the phone and got a mix of stories; some of them are misinformed. One told me I shouldn't be doing any of it online at all--I know that story was wrong! It's my opinion that if they say they don't know, you need to either call back in a few minutes and hope someone else answers or have them check the information or transfer you to someone who would know what you're talking about. Of course, after dialing the 800 number, the first thing I said was "I'm with a FIRST Robotics team, and I would like to schedule a pickup for tomorrow." If the person scheduling is already lost, I think that's key to note they don't know what they're doing.

Good luck, guys!

Another thing: this may be the wrong thread, but I must say this:
AT THIS VERY MOMENT, I AM BAKING A ROBOT SHIP-DAY CAKE. LOOK FOR PICTURES ON WEDNESDAY. The batter is strikingly red; when I added the dye, I thought it would come out pink...