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Team managed help desk
I know that there is a pit administration for handling certain things when people need help, but does anyone think it would be a good idea if a team got permission and set up a conveniently located help desk for certain things they felt they could assist with easily in the pits? I had a number of members on our team interested in setting up something like this. Do you guys think this would be something that other teams would take advantage of? Or are there already too many services like this in place?
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