Complete Shipping Failure

[379Robocat]

When we arrived to our pit in Philly this year our robot crate was damaged. It looked like the person on the fork life didn't have it low enough and the lift went right through the wood. The bottom part of the other side of our robot was ripped open and our battery box inside was ripped apart with just batteries laying there. They took off all the locks on our crate and left some other minor damages that didn't need to be worried about. We had a crate since 2001 that had been modified to fir the robot and this year we built a brand new crate and it got damaged. As soon as we seen this we went up to pit admin and they said to write down everything that was wrong and damaged and that they would handle it from there. As far as I know nothing has been done about it. Thankfully our robot was not damaged. I hope that nothing will happen to anyone Else's robot like I had heard. Hope you get everything resolved.