Beware of Comp USA

[Beth Sweet]

I just wanted to put out a warning (mods, feel free to delete this if you think it doesn't belong here).

After purchasing a rather expensive laptop at Comp USA, I was encouraged to join their "Network" program. The participation fee for this program was $30. This was supposed to be the "one and only fee." Within 2-3 months, I have received a letter stating that the program is cancelled and that my original fee will be refunded, in the terms of a Comp USA gift certificate. When I called customer service to ask for it in terms of cash (there is nothing in that store for less than $30), the operator basically told me "that's how it is" and hung up.

So the moral of the story, be careful of transactions with this store, their policies may not be beneficial to your intentions.