If you have to use dial-up, don't use NetZero

[JBotAlan]

Well,

My mom has NetZero installed on her computer. Now, you have to know, NetZero uses advertisements all over to make prices for their premium customers lower. We pay $10 a month (I think) for the ads to not take up 10% of the screen while connected. Despite this, we still get ads while connecting and disconnecting, and now, while disconnected, it is asking to dial up to connect to cnn.com. I am not the only one with this problem, but NetZero support is just brushing my inquiry off. I even went as far to search for and find the string "cnn.com" within their own exec.exe, a file that is installed and runs with NetZero. They are brushing me off, so I'm thinking it doesn't make sense to pay anything to have this *bad* software installed on our computer. Do I keep trying to fight with support, or do I give and leave the situation as it is (the computer requesting to dial out every 3-4 seconds to connect to cnn.com) or do we get DSL from our phone provider?

JBot