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Unread 17-12-2006, 16:48
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Re: Championship Hotel Reservations - How Did it Go For you?

There is definitely inconsistency in the Steele room booking process. I called at exactly 9am. MOE needed more than 20 rooms, so it was recommended that we speak to an agent directly (this came from the FIRST e-mail that was sent to travel coordinators). We followed these instructions and were told by an agent that, since we were a large group, we should fax all the information.

Well, since I was already on the phone with the agent, I asked if I could book these rooms live instead of fax. I was worried that our fax would be put into a queue and we would be behind teams who already faxed in their reservation list. I gave the agent one name for each room. It was a tedious process, but as others have stated, it was the best way to ensure we got the rooms.

At 9:00am, I was told that there were no rooms available at the Embassy Suites. I am disappointed that the agents were not communicated the same message. Obviously, there were rooms available, however, they were in smaller blocks and we could not have gotten all our people in. I asked point blank how many rooms were available at the Embassy and the reservation agent told me that they never had any.

FIRST - please read the feedback here in future planning. It is a shame for teams to go through this process with large teams. Per these comments, a number of teams are not participating in the wrap party and others are booking outside of the package deal.
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