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Unread 02-01-2007, 14:06
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**FIRST EMAIL**/Replacement Parts Request Process

Greetings Teams:

After receiving and checking all items in your Kit of Parts (KOP), should you determine you are missing a part(s), or need a replacement part(s) you must use the FIRST "Replacement Parts Request" system for ordering the part(s).

Parts requests will be handled through this online system only.

The Replacement Parts Request system will be accessible via the Team Information Management System (TIMS) after the Kickoff. You can access and login to TIMS here: https://my.usfirst.org/frc/tims/site.lasso

To begin the process of submitting a Replacement Parts Request, team main or alternate contacts will:
  • Log into TIMS
  • On the right side of the Team Summary page, under the "Kit of Parts" header, click on the link to "Submit a Replacement Parts Request HERE;"
  • Follow TIMS instructions to complete a Replacement Parts Request
**VERY IMPORTANT** PLEASE READ CAREFULLY!!

This is a "one time only" opportunity to submit a Replacement Parts Request. Please make sure your request is both accurate and complete prior to pressing the "Confirm Request" button.

Once the request is submitted and confirmed there can be no changes to it.

Replacement Parts Requests will be processed and shipped to teams in a timely manner. Please make sure your Shipping Contact information is accurate and complete in TIMS as this is to whom the parts will be shipped.

Please note the system will not allow teams to request a quantity of parts higher than the number originally sent with the KOP. This system is also not to be used to order additional or purchased parts. The list of parts sources from which additional parts can be obtained will be published in the manual. This will be posted shortly after Kickoff.

Deadline Date and Time:All requests must be placed by 11:59 pm (Eastern Time) on Wednesday, January 10, 2007.

Go Teams!
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