Frustrated by McMaster-Carr

[sanddrag]

We usually get stuff in a day or two with no problems. One time however, I ordered keyed shaft at like 6 in the morning, went to pick it up at their warehouse at 12 noon (was supposed to be ready at like 11am) and got "oh, gee, looks like they never pulled the order. It didn't get coded in for will call pickup. I'll put it in again. Come back in an hour and a half" Like I just sit around all day with nothing to do (yeah right). All it was, was like one piece of keyshaft. I almost wanted to say "it's just one thing, can I go back there and get it myself?" Anyway, that was kind of irritating. Also, sometimes they'll ship orders in like 3 parts, which can be kind of confusing, but they all have always arrived in a timely manner. One time I called asking about some wheels, and right away got connected to an engineer guy who seemed like he really knew his stuff, so that was good.