2009 controls system pre-ship

[Sean Schuff]

Are there other teams out there still waiting for their control systems? Our team registered right away, paid the fee with a credit card and indicated we wanted our control system with the pre-ship. I have not heard anything from FIRST about our order and wonder what the delay is.

Anyone else out there in the same situation?

Getting anxious, antsy and nervous!

[Andrew Schuetze]

I would suggest that you call or email team support at FIRST to verify you have not left out a step or fallen through the cracks. I beleive that once it ships notice will be sent to the team's shipping contact that includes a FedEx tracking number.

APS

[vivek16]

I don't believe we have recieved an email either. We'll probably wait a few more days before calling in.

-Vivek

[Alan Anderson]

Originally Posted by vivek16

We'll probably wait a few more days before calling in.

Don't wait! If there's a problem, you want to deal with it immediately. After December 5, there will be no more early shipments, and you'll have to wait to get your Kit of Parts next year.

[vivek16]

So, should we wait until the 5th before calling?
Are the tracking numbers sent when the package is shipped or before?

thanks, Vivek

p.s. who get's the tracking number?

[willson.thomas]

Originally Posted by vivek16

So, should we wait until the 5th before calling?
Are the tracking numbers sent when the package is shipped or before?

thanks, Vivek

p.s. who get's the tracking number?

Our control system has also not shipped. I just shot off an email to them making sure everything was in order. You shipping contact should receive the email.

[D0T0M0]

Don't wait! If there's a problem, you want to deal with it immediately. After December 5, there will be no more early shipments, and you'll have to wait to get your Kit of Parts next year.

Where did you get this Info Alan Anderson? Nothing shipped after December 5th? I just got this back from a FIRST rep.

Thank you for your e-mail. I have looked at your information on TIMS and everything seems to be in order. Please note that when the shipment for your team goes out your team's shipping contact is emailed with the tracking information. If your team's shipping contact has not received an email yet it is because your shipment has not gone out yet. The early shipment of the control system is going out on a rolling basis, as of now I do not see your team on the list of shipments that have been made thus far. Also, please note it will take several days to get all the systems out. If you have any questions please do not hesitate to contact us at FRCTeams@usfirst.org.

FRC Team Support

Do not want to confuse teams out their with misinformation, if anyone has other information please post.

[TD78]

That is correct. That is the last day FIRST is shipping them out early. After that date, you will have to wait until Kickoff to receive your control system.

[Joe Ross]

Originally Posted by D0T0M0

Where did you get this Info Alan Anderson? Nothing shipped after December 5th? I just got this back from a FIRST rep.

The December 5th date was posted on Bill's blog (he's the FRC Director). http://frcdirector.blogspot.com/2008/11/theyre-off.html

[RaMoore]

I just talked to FIRST and December 5th is the last day to sign-up for early shipping, not the last day they will be shipping kits.

If you haven't received your kit yet, you should verify that you are paid and signed up for early controls shipment before Dec. 5th. Then just wait for your not so early "Christmas".