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Unread 03-12-2008, 12:15
koreabell koreabell is offline
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No notification of early shipment?

Did anyone not get notified by FIRST or FedEx that your new controller is shipped, even though your team signed up for the early shipment?

Because we signed up, did everything to get early shipment of new controller but they did not notify us that it's shipped yet.

I just wanted to make sure that our team isn't the only one.
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Unread 03-12-2008, 12:46
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Re: No notification of early shipment?

Same situation here, we signed up for early shipment, but haven't heard anything. I'm checking the deliveries every day hoping for a box.
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Unread 03-12-2008, 12:53
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Re: No notification of early shipment?

In this situation, use Occam's Razor, "All other things being equal, the simplest solution is usually correct." So, most likely, if you have received no notification of shipment, no shipment has yet occurred. Give them time, be patient grasshopper....
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Unread 03-12-2008, 13:04
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Re: No notification of early shipment?

If you're feeling extra paranoid, contact your local regional director or the FIRST offices and have them check to make sure you weren't lost in a shuffle somewhere.
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Unread 03-12-2008, 13:28
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Re: No notification of early shipment?

My old team hasn't received theirs either and got no email regarding it. I feel better knowing others haven't gotten it yet either.
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Unread 03-12-2008, 13:32
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Re: No notification of early shipment?

I also started feeling like we should have heard something by now, so I emailed FIRST. They say the following:

Quote:
Hi John,

Thank you for writing. As of this time, your control system has not shipped. If you paid before November 14, you should be on our list to ship out in the first batch, but we have many hundred teams on the list. We are shipping out the control systems as fast as we can. We will let you know as soon as your kit ships, so please keep an eye out for an email from us with a tracking number.

Thank you,

FRC Team Support
I guess we just need to be patient for a little longer. With so many people already playing with theirs I feel like the last kid on the block to get the latest fad toy. I guess I was jumping the gun...

-John
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Unread 03-12-2008, 15:00
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Re: No notification of early shipment?

1923 has not received our control system shipment notification either. It's good know we're not alone. Now it's just more waiting...
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Unread 03-12-2008, 15:03
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Red face Re: No notification of early shipment?

Bacon is also anxiously awaiting a notification as well. THE WAIT IS KILLING ME!!!!!!! (not to mention my phone ringing constantly with everyone asking if we got it yet)
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Unread 03-12-2008, 15:04
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Re: No notification of early shipment?

I'm not sure if this is just Hawai'i, but some of the teams here that have recieved delivery of the control system did NOT get early warning from Fed Ex on delivery. It just showed up.
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Unread 03-12-2008, 15:36
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Re: No notification of early shipment?

Still waiting for ours. They just keep telling me its in the first batch and the first batch should be all out this week
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Unread 03-12-2008, 16:21
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Re: No notification of early shipment?

Since the NASA grant took care of everything for us, we got early notification and a tracking no. to Hawaii. The NASA grant which guaranteed us payment for a regional allowed us to be on the list, but we are not sure where when compared to teams that did indeed pay for their regional event(s).
Our system was delivered late Monday afternoon.
Many of the other Hawaii NASA grant awardees did not get their system yet though.
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Unread 04-12-2008, 00:07
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Re: No notification of early shipment?

Team 1098 got ours this Tuesday without any notice at all. Happy to have it.

Good luck to everyone!

Andy
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Unread 04-12-2008, 00:51
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Re: No notification of early shipment?

Ours still hasn't shown up. We paid the day before they started shipping, so we should be one of the last to receive one, along with the fact we are in eastern washington, a long ways from NH.
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Unread 04-12-2008, 02:06
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Re: No notification of early shipment?

964 doesn't have theirs either. Looking at the rate the controllers are being received with no warning whatsoever, I think we can safely say that we all need to just exercise patience, calm down, breathe, and read all the daggone manuals for the hundredth time. Eventually they'll get here, warning or no warning...
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Unread 04-12-2008, 10:36
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Re: No notification of early shipment?

If you didn't receive a shipment notification email, you should double-check that your shipping contact information is correct in TIMS. Then double-check with your shipping contact to see if the email was actually seen but not forwarded to you.
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