Small Parts orders

[archiver]

Posted by Eric Reed at 1/30/2001 12:21 AM EST


Coach on team #481, NASA Ames / De Anza High School, from De Anza High School and It could be you!.


In Reply to: Small Parts orders
Posted by Debbie Kellogg on 1/29/2001 8:41 PM EST:



I've finally figured out that 'received' is as far as it gets on the online thing. Here's what I think the words mean (it's a bit ambiguous)

Incomplete: YOU haven't completed the order
Sent: YOU have sent the order, but noone at SPI has actually looked at it
Received: Somebody has received your order.

: I was wondering if anyone else is having difficulty with the turnaround time on Small Parts orders. I placed an order online on 1/23 and it has yet to be filled or shipped. When I check the status, it simply states that the order has been received. Last year, I know that we received excellent service and I am wondering if this is a problem across the board or if there may be a specific problem with my order. We have called several times and Small Parts simply takes our information and tells us they will call back. Any thoughts?