axis camera - problem

[s0crates]

My team has been struggling to get the camera to work. The program does work - we've tried both default and just about everything else possible. We also know that Ethernet port 2 on the cRio and the camera itself does work ( we've plugged it directly into the computer, and also into a router. It worked both times).

When its plugged into the crio, the light showing a connection never lights up (we've tested the light, and it works), and the code (the start/open camera subvi) returns a 'failure to communicate' error message (# -44003). The only cause of this problem that i can think of is the firmware on either the camera or the cRio, since the hardware and software should work.

Note: we have installed the updated firmware on the driver station and cRio. We're using labview. We've also messed around with the ips, setting the cam to 10.27.33.XX, and sticking with the default 192.168.0.90. We've also tried with the Ethernet cable supplied, and another one given to us by a science teacher. However, it is possible we don't have a crossover, but if not would it be possible for it to communicate with a pc?

One last question: do we need to do something additional to set the cRio port 2 to 192.168.0.3? Or is there some way to check what the actual ip address of it is?


Thanks for any help,
Jmak