No notification of early shipment?

[synth3tk]

Our mentor is the shipping contact, and he checks multiple times a day.

[rees2001]

Originally Posted by Alan Anderson

If you didn't receive a shipment notification email, you should double-check that your shipping contact information is correct in TIMS. Then double-check with your shipping contact to see if the email was actually seen but not forwarded to you.

I would second this thought. I know I went in & set up a new FedEx account just to make sure everything was correct. FedEx will send an e-mail to the person that is registered in thier system, provided the shipping contact person has put that information in the system.

As far as who has & who has not received stuff is a mystery. One of our 2 team got the kit. Both were paid the same day, both use the same FedEx account. I'm not that worried becasue I would rather someone else get theirs before we get another.

Good luck with your new controllers & remember to FOLLOW the DIRECTIONS. If you have questions, just ask.

[JudyVandy]

Ours came in yesterday. No notification of any sort except FIRST's statement that they were going out ASAP.

[idahorobot]

I am the shipping contact and have the UPS account for shipping and have not recievd a word. Intresting that they are shipping without charging?

[LeadCoreWarrior]

We are in the same place as everyone else here. Our mentor started contacting FIRST about why we had not received a notification of shipment. We paid the first day as soon as we signed up and had heard nothing. After some digging we got an email from someone at FIRST that said that about 12 of the teams that paid early had not been marked "OK to ship" by mistake and their kits had therefore not shipped yet. She then informed us that ours would be shipping that day (Wednesday Dec 3rd) and that it should get to us on Monday (Dec 8). I am assuming that the other 11 teams that were not marked got shipped that day also so look out for the kits soon! We have still not gotten shipping information from them but the person we talked to at FIRST told us that it did ship.

[koreabell]

anyone still didn't get the controller or notification?

our team didn't get any, so we emailed FIRST twice and they are saying the same exact thing.

we're getting real anxious

[Gino]

Yes, We paid the first day and they have no answer on why we haven't gotten ours either. They gave me the same answer last week that it was shipped and now its wednesday and still no notification or controller. Sounds like there are others in the same situation but unfortunately they are slow to solve the problem.

[synth3tk]

Team 964 got ours with no notification either. Unfortunately, we're not digging in until next Tuesday.

[Ice Berg]

Ya, my team is in the same situation. What we are nervous about is that kickoff will roll around without us recieving the early shipment, and we won't get it in the regular KOP either.

[koreabell]

Originally Posted by Ice Berg

Ya, my team is in the same situation. What we are nervous about is that kickoff will roll around without us recieving the early shipment, and we won't get it in the regular KOP either.

that's what our team is worried about, too

[wendymom]

Bacons controller arrived today with no notice at all. Imagine my surprise when I opened the box expecting T-shirts!! Its a happy day!

[Libby K]

1923 has still not received their control system- however, we did get a call from FIRST regarding our (mistyped) shipping account #. Hopefully that means they were trying to process it.

[Mr_I]

Here's a strange story for you. Last week, we started hearing rumors that other teams had received their controllers. Late Tuesday I bopped off an EMail to FIRST asking where in the process our's was.

Wednesday morning, when I walked into school, there was a box in my lab. I immediately sent FIRST a "Boy, you guys are GOOD!" EMail, and alerted the students to start salivating.

The next day (Thursday), I got a message from FIRST saying,

"Thank you for your e-mail. I have looked at your information on TIMS and everything seems to be in order. Please note that when the shipment for your team goes out your team's shipping contact is emailed with the tracking information. If your team's shipping contact has not received an email yet it is because your shipment has not gone out yet. The early shipment of the control system is going out on a rolling basis, as of now I do not see your team on the list of shipments that have been made thus far."

The curious thing is ... I never received word that the controller was shipped, yet it arrived. But more puzzling is why we weren't on the list of shipments already made.

[Ice Berg]

My team is still waiting for the control system! Are any teams still in this situation? Our shipping address is at the school, and if we don't get it before winter break we won't be able to inventory it within three days of receiving it. I called FIRST and they said there hadn't been any recorded problem for our team's early shipment, but it's still not here. Any thoughts?

[Akash Rastogi]

Originally Posted by Ice Berg

My team is still waiting for the control system! Are any teams still in this situation? Our shipping address is at the school, and if we don't get it before winter break we won't be able to inventory it within three days of receiving it. I called FIRST and they said there hadn't been any recorded problem for our team's early shipment, but it's still not here. Any thoughts?

1323 hasn't received it either.