**FIRST EMAIL**/Replacement Parts Request Process

[Mark McLeod]

Greetings Teams:

Section 10.1.1 of the Competition Manual reviews the proper procedure for submitting a “Replacement Parts request.” The text below restates the procedure for teams.

Replacement Parts Request Procedure
After receiving and checking all items in your Kit of Parts (KOP), should you determine you are missing a part(s), or need a replacement part(s) you must use the FIRST "Replacement Parts Request" system to order replacements.

Parts requests will be handled through this online system only.

The Replacement Parts Request system will be accessible via the Team Information Management System (TIMS) at noon (Eastern Time) on Saturday, January 3.

To begin the process of submitting a Replacement Parts Request, team Main or Alternate contacts will:

* Log into TIMS
* On the right side of the Team Summary page, under the "What’s New" header, click on the link to "Submit a Replacement Parts Request HERE"
* Follow TIMS instructions to complete a Replacement Parts Request

VERY IMPORTANT - PLEASE READ CAREFULLY!!

This is a "one time only" opportunity to submit a Replacement Parts Request. Please make sure your request is both accurate and complete prior to pressing the "Confirm Request" button.

Once the request is submitted and confirmed there can be no changes to it.

Replacement Parts Requests will be processed and shipped to teams in a timely manner. Please make sure your Shipping Contact information is accurate and complete in TIMS as this is to whom the parts will be shipped.

Please note the system will not allow teams to request a quantity of parts higher than the number originally sent with the KOP. This system is also not to be used to order additional or purchased parts.

Deadline Date and Time
All requests must be placed by 11:59 pm (Eastern Time) on Wednesday, January 7, 2009.


Go Teams!