CRIO Error 60

[Russ Beavis]

If you've got your development PC/laptop simultaneously connected to both the robot network AND the internet, you should definitely try disconnecting your internet connection. In an installation that I assisted with, we needed to set the subnet mask of our development PC's robot network NIC to 255.255.255.0 instead of the recommended 255.0.0.0 since the robot network would otherwise "collide" with the rest of our network.

Russ

[landon2345]

"In an installation that I assisted with, we needed to set the subnet mask of our development PC's robot network NIC to 255.255.255.0 instead of the recommended 255.0.0.0 since the robot network would otherwise "collide" with the rest of our network."


How do you set the 'subnet mask' and what is NIC?

[Russ Beavis]

NIC = Network Interface Card (or Controller), this is the hardware adapter in your PC or laptop with an Ethernet port (might also be used to described an internal WiFi adapter? I don't know about that)

On most (all?) Windows PCs, go to Start->Settings->Network Connections and right-click on your LAN connection. Go to the General tab and select the Internet Protocol (TCP/IP) connection -> Properties. This is typically where you set the IP address, subnet mask, whether to use static or dynamic IP addressing, etc.

If you've got an IT person nearby, you might want to ask them for help. The FIRST getting started docs talk a lot about configuring IP addresses but may assume that everyone is already familiar with the above network configuration. Maybe that's a bad assumption.

Russ

[landon2345]

Yeah probably a bad assumption. Okay, thanks for your help!!!

[landon2345]

My team still cannot get the cRIO to update. Still getting error message: "The specified IP address is unreachable. Ensure that the IP address is on the correct subnet." We do not know what the problem is and we will try to get IT help today. We have been using a computer running vista basic 32 bit(dont know if that matters). I have Norton Antivirus so I have been shutting off the firewall and intrusion prevention. On the internet settings in TCP/IPv4 I have set the IP address to 10.23.45.6 and the subnet mask to 255.0.0.0. After trying the imaging we still always come up with the 'error' as seen above.

Any help would be much appreciated

-A pleading cry from all of us here at 2345.

[professorX]

Originally Posted by landon2345

My team still cannot get the cRIO to update. Still getting error message: "The specified IP address is unreachable. Ensure that the IP address is on the correct subnet." We do not know what the problem is and we will try to get IT help today. We have been using a computer running vista basic 32 bit(dont know if that matters). I have Norton Antivirus so I have been shutting off the firewall and intrusion prevention. On the internet settings in TCP/IPv4 I have set the IP address to 10.23.45.6 and the subnet mask to 255.0.0.0. After trying the imaging we still always come up with the 'error' as seen above.

Any help would be much appreciated

-A pleading cry from all of us here at 2345.

It sounds like you are you not connecting the cRIO properly. Connect the cRIO from port 1 to the the laptop directly using the orange cross cable.

If that still does not work call NI and they will help you. That is what I did and I found out that it was a manufacture problem.

The number is
1-866-511-6285
1-7pm Central and just tell them your team number!

[seanl]

Originally Posted by landon2345

My team still cannot get the cRIO to update. Still getting error message: "The specified IP address is unreachable. Ensure that the IP address is on the correct subnet." We do not know what the problem is and we will try to get IT help today. We have been using a computer running vista basic 32 bit(dont know if that matters). I have Norton Antivirus so I have been shutting off the firewall and intrusion prevention. On the internet settings in TCP/IPv4 I have set the IP address to 10.23.45.6 and the subnet mask to 255.0.0.0. After trying the imaging we still always come up with the 'error' as seen above.

Any help would be much appreciated

-A pleading cry from all of us here at 2345.

landon, what i would recommend is that you try to switch computers, this is what did it for us because the one we were using had some different program to connect to networks and for some reason it wont allow the cRIO to connect.

[landon2345]

Hey thanks we have got the problem solved. We think it was the computer..