Festo Solenoid Doesn't Work

[STL]

Dear Teams,

My name is Sean O'Grady. I'm the field supervisor at the ST. Louis regional and a Festo employee. In addition to the helpful troubleshooting tips that are listed above, assure that the pressure that is applied to the valve is connected to port 1. If the pressure is connected to port 3, the valve will seem to function normally with the manual override, but not with the solenoid. If you're still experiencing problems, Festo product support engineers are available to help you at 866-GO-Festo (7AM - 7PM CST). If they're not able to resolve your problem over the phone, they'll arrange to ship a replacement valve to you right away.

Festo is dedicated to the mission of First, which why we have continued to sponsor the program during these difficult economic times.

Good luck!

Sean O'Grady