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Unread 17-02-2009, 01:18
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Re: Guess what happens the night before ship date on our best build season yet.
I find it hard to believe you truly broke it. Double check everything. The cRIO is designed to take a beating.
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Unread 17-02-2009, 01:39
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Re: Guess what happens the night before ship date on our best build season yet.
Call NI/FIRST/KwikByte(for DS) to determine how broken your system actually is. All the hardware provided today is fairly new and there are many bugs that still need to be worked out. They might be able to send you a replacement also.
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Unread 17-02-2009, 15:33
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Re: Guess what happens the night before ship date on our best build season yet.
If the cRIO did in fact break you can call in to NI's support (see below) and we will overnight you a new one for free!
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Unread 17-02-2009, 15:40
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Re: Guess what happens the night before ship date on our best build season yet.
Even if NI wasn't replacing broken cRIOs, the cost to teams for a new one is not $3000. It is ~$750 for one, ~$1500 for the rest.
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Unread 17-02-2009, 17:06
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Re: Guess what happens the night before ship date on our best build season yet.
Quote:
Originally Posted by EricVanWyk View Post
Even if NI wasn't replacing broken cRIOs, the cost to teams for a new one is not $3000. It is ~$750 for one, ~$1500 for the rest.
I didn't realize that. Thank you. THat menas only $2250 b/c we want 2 just in case. I think one of our mentors was going to call this morning.

And Ralph our electrical specialist checked all the voltages and it definately broke. I'm sure NI will help Greg (the one who's calling them) if it's a fixable problem.
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Unread 17-02-2009, 17:08
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Re: Guess what happens the night before ship date on our best build season yet.
Quote:
Originally Posted by StephBrierty View Post
If the cRIO did in fact break you can call in to NI's support (see below) and we will overnight you a new one for free!
I didn't realize that either that's amazing. Thank you.
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