Reimaging the cRio Issues there are no cRio devices on the subnet

[Stuart]

Ok so here is a problem that is new to me.

Im helping another team program their robot and we go to deploy the code. it builds it deploys, but then nothing happens. I check all the connections, run through the code to make sure things are correct, notice that the voltage is at 00.00V on the DS( they dont have a jumper on slot 1), how ever on our robot we were able to run just fine like that.

Any way I go to re image it and make sure that the run at startup is checked. while I'm doing that it errors out that it cannot find any cRio device. I recheck several times eventually directly connecting the robot to the laptop and assigning a static IP to the laptop. When I rebooted the robot it would connect and start to deploy the new image but then would error out and say that there are no cRio devices on the subnet. I click ok then it goes back to not being able to find any cRios Can any one suggest what might be going wrong here?

Ive recheck the Ip address ( laptop 10.27.43.6 and the Crio 10.27.43.2)



EDIT
I have checked that on the laptop only the wired connection is on.

edit 2
ok after reading more threads I think it might be an issue with the ethernet cable( Im not sure if were were useing the crossover cable or not)