[FTC]: Labview Encoder Problem

[jlester]

We downloaded the encoder updates and the sample program for Labview and are having problems. Whatever value we put in for the target encoder value, the motors run for about 10 seconds and then shut off. If we run the sample program that includes the constant speed VI, the motors move forward and backward, not in sych with each other, and never the same pattern, seemingly randomly for 10 seconds. If we eliminate that VI and just specify a target distance for a single motor to travel, the motor runs for 10 seconds in one direction and shuts down (even if we specify the target as 1440, or one revolution).

Can anyone help us understand what is going wrong or offer any suggestions?