[FTC]: Bluetooth Problem with LabView/FTC Controller Station

[ssi]

We had a similar problem with one laptop when we were at a demo over the summer. Our Vista laptop had no problems, but an XP laptop would not work (even with a brick that had worked in the past). Apparently the XP laptop had automatic updates enabled and one of the updates affected the Bluetooth. To correct the problem I had to go to services in administrative tools and change the logon for the Bluetooth Support Service to a Local System Account. I found this solution after an Internet search related to being unable to connect to Bluetooth devices.

The laptop was "connected" to the brick but was unable to use the virtual serial port associated with the NXT.

Let us know if any of these solutions work.

[wilsonmw04]

We had a similar problem. It seems that we could not connect to the brick with Labview and the control station running at the same time. Logging out of labview solved the problem.

[BLAQmx]

Originally Posted by wilsonmw04

We had a similar problem. It seems that we could not connect to the brick with Labview and the control station running at the same time. Logging out of labview solved the problem.

This is actually expected (albeit annoying) behavior.

[LVMastery]

Can I ask you to confirm exactly which software you are referring to? Is it the one with the two pictures of joysticks which ships with LabVIEW, or the FMS, or are you one of the beta testers of the new FCS?

Thanks,
Ben

[James Dowd]

Originally Posted by LVMastery

Can I ask you to confirm exactly which software you are referring to? Is it the one with the two pictures of joysticks which ships with LabVIEW, or the FMS, or are you one of the beta testers of the new FCS?

Ben, if you're asking me, we are using the one with the two pictures of joysticks that ships with Labview.

Thank you to everyone for your advice, I've passed it along to my team and will let you know if we get it up and running today!

[James Dowd]

I just wanted to drop you guys a note and thank you for the help. By working with the bluetooth dongle, the NXT Brick and the controller station software on a different version of Windows, we were able to narrow this problem down to an operating system problem. We have someone checking into the updates (or lack thereof) on our team laptop, so this problem should be resolved when those updates are sorted out.

I haven't been there for a few meetings due to other commitments, so this is second hand information. If people are interested I can unearth the specifics and post them...

Thanks again for the advice everyone!