Axis Camera Communications Error

[furiousgeorge]

After reading around the site for a while i found a program code for labview that is supposed to detect and follow skin tone. I downloaded the zip folder of the code and everything seemed to be in working order. But when i tried to deploy the VI it said there was a communication error with the Axis Camera and the VI would not deploy. I have since tried reimaging the cRIO and seting up the Axis Camera. Both gave me dialog boxes that said the task was successful, but some how i think that the camera is still not setup right. we never used it during competition and this was the first programming attempt at using it. can anyone help?

[Greg McKaskle]

The communications error could be caused by a number of things. I'll list out some issues to inspect, but to help isolate the issue, it may be useful to connect the camera to a PC. Set the PC to IP 192.168.1.6, see if you can ping the camera which is at 192.168.1.90 I believe. You can also connect to the camera using a web browser -- type http://192.168.1.90 into the URL field of the browser, and it should bring up a login screen. If the camera is configured correctly a login of FRC with a password of FRC should work. Once logged in, you can view images, change settings, etc.

If the camera works in this mode, you may want to make sure that the camera is being plugged into enet slot 2 on the cRIO. The are silk-screen labeled, but it seems sort of backwards to me which is which. And make sure that you are using a crossover cable as neither the camera or the cRIO has an autosense capability. The crossover cable in the kit last year was orange. Note that since most PCs built in recent history have auto-sense, it is not necessary to fret with the cable when connecting to a PC.

If this doesn't allow you to get things working, please indicate which of these steps succeeded so that I can give better advice.

Greg McKaskle

[11Mort11]

are you using a cross over cable

[furiousgeorge]

Originally Posted by Greg McKaskle

The communications error could be caused by a number of things. I'll list out some issues to inspect, but to help isolate the issue, it may be useful to connect the camera to a PC. Set the PC to IP 192.168.1.6, see if you can ping the camera which is at 192.168.1.90 I believe. You can also connect to the camera using a web browser -- type http://192.168.1.90 into the URL field of the browser, and it should bring up a login screen. If the camera is configured correctly a login of FRC with a password of FRC should work. Once logged in, you can view images, change settings, etc.

If the camera works in this mode, you may want to make sure that the camera is being plugged into enet slot 2 on the cRIO. The are silk-screen labeled, but it seems sort of backwards to me which is which. And make sure that you are using a crossover cable as neither the camera or the cRIO has an autosense capability. The crossover cable in the kit last year was orange. Note that since most PCs built in recent history have auto-sense, it is not necessary to fret with the cable when connecting to a PC.

If this doesn't allow you to get things working, please indicate which of these steps succeeded so that I can give better advice.

Greg McKaskle

i tried doing both methods, neither seemed to work. when i typed the ip address into the url portion of my browser it didnt open any page, it only gave me a "page could not be found" display. and i am using a cross over cable, so that couldnt be the issue, and i double checked the ports on my cRIO i have everything plugged in where it should be. i'm still confused why this camera isnt working and giving me so many problems

[furiousgeorge]

i just found the error code that i keep getting:

In the dialog box it says:
"Error -44003 occurred at The operation failed because there was a failure in communication with the camera.
Possible reason(s):
FRC: Operation failed due to a communication failure with the camera."

i'm not sure what to make of this... does anyone else???

[billbo911]

Originally Posted by furiousgeorge

i tried doing both methods, neither seemed to work. when i typed the ip address into the url portion of my browser it didnt open any page, it only gave me a "page could not be found" display. and i am using a cross over cable, so that couldnt be the issue, and i double checked the ports on my cRIO i have everything plugged in where it should be. i'm still confused why this camera isnt working and giving me so many problems

If neither method works and you are certain you configured the PC's network to have address 192.168.1.6, the issue is most likely in the camera it's self.

1) Make sure the camera is powered correctly. Use the AC adapter provided with the KOP. You will see the clear plastic ring around the lens light up orange and/or green.

2) If the camera is powered correctly and still no communication takes place, try resetting the camera. I believe holding down the reset button for ~10 seconds while the camera is powered should do the trick. (Someone please verify this for me)

Let us know what you find, it will help us help you.

[David Doerr]

The information given above is all good advice except that the factory default camera IP address is 192.168.0.90.

Set your computer to 192.168.0.1, 192.168.0.6, or 192.168.0.N, where N is any number from 0 to 255 except 90.

If you can't login with user name "FRC" and password "FRC", you should be able to login with the user name "root". Then make sure you set up the FRC account.

[Greg McKaskle]

Thanks for the correction. I should have added to my post that my numbers were from memory and not actual documentation. Missed it by that much.

Hopefully you can get your camera up and going with that info. If not, please give a good description of what you've tried and what the results were. Good luck.

Greg McKaskle