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#1
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TIMS appears to be down
I keep getting the following error when trying to get in to TIMS:
An error occurred while processing your request. Error Information Error Message: I could not find "fbx_Globals.inc" (or one of its components) in the Fusebox application's root directory. Error Code: -9965 Error: [DNS_Lookup] failed with DNS server 199.125.100.1. Check the DNS server configuration in the Lasso Settings section of Site Administration. (Write Error)Error Code: -10007 Are other team leaders finding this also to be true? Thanks... ted yz |
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#2
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Re: TIMS appears to be down
Try again. I got the same error you did, the first time I accessed it through Chrome, fired up IE and tried again and it worked then tried Chrome again and now it works to. Looks like a temporary glitch.
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#3
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Re: TIMS appears to be down
TIMS was down since yesterday morning until earlier this morning.
It now appears to be respond. However, I am not able to login. I fear a problem has occurred with their server (hopefully not impacting the username/password database)... Last edited by David Brinza : 03-01-2010 at 11:38. Reason: Cannot login to TIMS... |
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#4
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Re: TIMS appears to be down
I have tried multiple times yesterday and today from different machines, different browsers still with no success. Bummer...
ted yz |
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#5
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Re: TIMS appears to be down
OK now I am able to load the main page but won't log in...
Thanks, ted yz Last edited by Ted Weisse : 03-01-2010 at 11:37. |
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#6
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Re: TIMS appears to be down
Looks like the TIMS username/password database is kaput...
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#7
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Re: TIMS appears to be down
I can't log in with my main or the alternate contact either. Great time for this. All my kids are busy following the directions to register
_ |
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#8
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Re: TIMS appears to be down
This same database is used for VIMS and that one won't let me in either. On the bright side I feel better it is not just my login...
Thanks, ted yz |
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#9
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Re: TIMS appears to be down
I am able to log in, but all new changes from earlier this year are no longer there. But when I look at our registered event, the team name is ok...weird.
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#10
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Re: TIMS appears to be down
Not able to log in through firefox, but I am through IE. But the team and and events and other info is missing in IE. Probably just something broken or down with the server.
Last edited by sanddrag : 03-01-2010 at 14:19. |
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#11
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Re: TIMS appears to be down
The TIMs and team databases are back online.
However, a lot of data is still missing for our team too, such as the events we signed up for. Might require a database restore from backup. P.S. Firefox & Safari both work for me. Last edited by Mark McLeod : 03-01-2010 at 15:05. |
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#12
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Re: TIMS appears to be down
I still cannot log in. Anyone else?
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#13
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Re: TIMS appears to be down
I can login to TIMS, though a lot of our team data is missing or old. (No team name, no team partners, no shipping contact, no events, ...).
I tried the Student Team Member and Parent System. I cannot get past the team number prompt (980 or 0980 is an invalid team number). I'm guessing a database restore is going to be needed. If that doesn't work, we'll have a lot of "catching up" to do... |
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#14
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Re: TIMS appears to be down
When attempting to log into the student team member system -----Get this error...
Sorry. The information you have entered does not match the data in our records. Please re-enter and submit again. Hopefully they get this sorted out before Monday afternoon, I suspect a rush of people registering for the last minute to be able to go to a Kickoff -McGurky Last edited by McGurky : 03-01-2010 at 18:46. |
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#15
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Re: TIMS appears to be down
Most likely, what happened is their user/team database got corrupted or something. Since it sounds like everybody's having trouble logging in, and team info is old, maybe they put up an old backup.
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