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Unread 03-01-2010, 12:11
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Re: TIMS appears to be down

This same database is used for VIMS and that one won't let me in either. On the bright side I feel better it is not just my login...

Thanks,

ted yz
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Unread 03-01-2010, 13:31
yodameister yodameister is offline
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Re: TIMS appears to be down

I am able to log in, but all new changes from earlier this year are no longer there. But when I look at our registered event, the team name is ok...weird.
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Unread 03-01-2010, 14:16
sanddrag sanddrag is offline
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Re: TIMS appears to be down

Not able to log in through firefox, but I am through IE. But the team and and events and other info is missing in IE. Probably just something broken or down with the server.
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Last edited by sanddrag : 03-01-2010 at 14:19.
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Unread 03-01-2010, 14:51
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Re: TIMS appears to be down

The TIMs and team databases are back online.

However, a lot of data is still missing for our team too, such as the events we signed up for.
Might require a database restore from backup.

P.S. Firefox & Safari both work for me.
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Last edited by Mark McLeod : 03-01-2010 at 15:05.
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Unread 03-01-2010, 14:56
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Re: TIMS appears to be down

I still cannot log in. Anyone else?
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Unread 03-01-2010, 15:13
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Re: TIMS appears to be down

I can login to TIMS, though a lot of our team data is missing or old. (No team name, no team partners, no shipping contact, no events, ...).

I tried the Student Team Member and Parent System. I cannot get past the team number prompt (980 or 0980 is an invalid team number).

I'm guessing a database restore is going to be needed. If that doesn't work, we'll have a lot of "catching up" to do...
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Unread 03-01-2010, 18:43
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Re: TIMS appears to be down

When attempting to log into the student team member system -----Get this error...

Sorry. The information you have entered does not match the data in our records.
Please re-enter and submit again.


Hopefully they get this sorted out before Monday afternoon, I suspect a rush of people registering for the last minute to be able to go to a Kickoff

-McGurky
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Last edited by McGurky : 03-01-2010 at 18:46.
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Unread 03-01-2010, 19:10
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Re: TIMS appears to be down

Most likely, what happened is their user/team database got corrupted or something. Since it sounds like everybody's having trouble logging in, and team info is old, maybe they put up an old backup.
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Unread 03-01-2010, 19:44
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Re: TIMS appears to be down

All the volunteer information for those who have registered in the past two or so months in VIMS have also disappeared. Hopefully all is not lost...
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Unread 03-01-2010, 21:55
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Re: TIMS appears to be down

Yesterday I was trying to prepare for a Monday meeting and found that the scholarship information was missing too. A search of "all areas, all programs, all grades" returned no results. I did send off an email.

And I was planning on going over the student registration process again on Monday. Hopefully they'll be able to get it up sometime in the morning/early afternoon.

Trying to Help
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Unread 04-01-2010, 10:00
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Re: TIMS appears to be down

TIMS appears to be healthy now !!
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Unread 04-01-2010, 10:42
Jessica Boucher Jessica Boucher is offline
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Re: TIMS appears to be down

Word on the street is that there was a power outage that caused the data failure, but things should be smooth now. If you're experiencing missing data, you should report it here: http://www.usfirst.org/itrequest.aspx
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Unread 04-01-2010, 17:01
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Re: TIMS appears to be down

Is the student system still down, or did i just forget my password . Our whole team will be registering tomorrow at noon so hopefully it will be fixed.
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Unread 04-01-2010, 17:50
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Re: TIMS appears to be down

The student system is working again. At least it worked for me I've been bugging my team to register for the past two weeks so I'm glad the system got fixed so quickly.

Thanks for the thread, this helped a lot when we were trying to figure out what was going on!
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Unread 05-01-2010, 13:19
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Re: TIMS appears to be down

Quote:
Originally Posted by hipsterjr View Post
I can't seem to find the link for the competition manual download
I went to the usfirst frc manual page http://www.usfirst.org/roboticsprogr...nt.aspx?id=452http://www.usfirst.org/roboticsprogr...nt.aspx?id=452
but the link to download the whole manual does not appear to be active
This doesn't belong in this thread, since the game manual isn't distributed via TIMS.

The encrypted game manual sections will probably show up in a couple of days. The whole manual link probably won't be active until after kick-off.
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